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SimpleHandrails.co.uk Reviews

4.6 Rating 3,445 Reviews
92 %
of reviewers recommend SimpleHandrails.co.uk
4.6
Based on 3,445 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read SimpleHandrails.co.uk Reviews
Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024
Raymond Burt
SimpleHandrails.co.uk 5 star review on 25th January 2024
Raymond Burt
SimpleHandrails.co.uk 5 star review on 25th January 2024
Raymond Burt
SimpleHandrails.co.uk 5 star review on 17th January 2024
Bill Westmoreland
SimpleHandrails.co.uk 5 star review on 10th January 2024
Oliver Kraus
SimpleHandrails.co.uk 5 star review on 11th October 2023
Tim Collins
SimpleHandrails.co.uk 5 star review on 8th October 2023
Ian Phillips
455
Anonymous
Anonymous  // 01/01/2019
Great rails, good value, arrived in plenty of time. Very pleased
Helpful Report
Posted 1 year ago
Top class product with outstandingly fast delivery
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Posted 1 year ago
Purchased a handrail and fittings on Monday 28th November after being told they had the specific length I requested in stock and that I would receive it within 5 days. The handrail finally arrived on Monday 12th December but unfortunately, the antique brass end caps were missing. Contacted the suppliers, who were friendly, helpful and polite and the missing items were dispatched to me immediately. The product is of good quality and was easy to install.
Helpful Report
Posted 1 year ago
Hi Gareth, Thank you for your review. I have emailed you back also on the back of this review. As I explained in the email your item is a custom length that we have had to source and get in for you. This should of been explained at the time of ordering and we are sorry if this was not relayed. Just for the record we also dont include weekends as delivery days. Assured your item will be delivered on Friday for you which will be 9 working days. Again please accept our apologies. All our standard handrails are indeed being delivered within 3 to 5 working days at present. SimpleHandrails.co.uk
Posted 1 year ago
Super looking rail.
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Posted 1 year ago
Order arrived very quickly. Product was just as we expected and very easy to assemble and put on the wall! Very pleased with it - Excellent! 😊
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Posted 1 year ago
Nicely made with all parts needed . The screws supplied were far too long for where I placed it . Screws to hold the parts together were also liable to keep loosening but got there in the end
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Posted 1 year ago
My order arrived within five days, was wrapped really thoroughly and is a very good quality
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Posted 1 year ago
My handrails arrived later than expected however they were certainly worth waiting for. They are top quality and so are the brass fittings. Customer Service was very good and I was kept informed of the delay and they arrived, as promised. Can't wait to get them put up.
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Posted 1 year ago
Excellent service and quality no issues too great
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Posted 1 year ago
Handrail arrived earlier than expected, well-wrapped and protected. I have not finished Danish oiling the wood yet. The rail and the fittings are beautifully finished, we are very happy with our choice. Regards S.R/
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Posted 1 year ago
excellent product and good service, would recommend
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Posted 1 year ago
Excellent quality hand rail and fittings. Very prompt delivery. Would definitely recommend
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Posted 1 year ago
I found the online ordering process very simple. The product was delivered within a few days and I am very pleased with the quality of it.
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Posted 1 year ago
Excellent service and arrived sooner than expected 👍👍
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Posted 1 year ago
Fast delivery. All delivered exactly as specified - even the extra rail bracket and all matching. Quality materials all round.
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Posted 1 year ago
Great quality handrail and brackets, will use again
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Posted 1 year ago
Came early and looks great. Great price.
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Posted 1 year ago
Great quality handrail needed an extension to our original rail due to mobility issues with my wife. We love the rail so much we purchased another to replace our original. The quality of these handrails is exceptional
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Posted 1 year ago
Superfast delivery. Handrail us just as described. Quality.
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Posted 1 year ago
Great product, look amazing in the staircase.
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Posted 1 year ago
SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews