SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were very friendly, helpful and with loads of advice. The product arrived promptly by DHL carrier. Given we had two Public holidays in two weeks it was still delivered promptly. Great communication at each step.”

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Posted 1 year ago

“Live chat meant all my questions were answered before ordering. Speedy delivery. Excellent service.”

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Posted 1 year ago

“Good delivery time and great product”

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Posted 1 year ago

“Our 2nd purchase from this company for external handrails, the product is of excellent quality, we wanted them cut to size so ordered over the phone, it really could not have been easier, customer service advisors are very helpful, courteous, friendly and knowledgeable about their products, delivery was also quick and efficient. can't fault this company, would definitely recommend.”

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Posted 1 year ago

“Absolutely fantastic service, great support with the design and great quality product - very happy.”

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Posted 1 year ago

“Excellent service and great quality”

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Posted 1 year ago

“easy to fit and looks amazing”

SimpleHandrails.co.uk 5 star review on 3rd May 2023

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Posted 1 year ago

“3.5 mtr hand rail ordered delivery and packing very good and deliver on time Brackets and end caps good quality thank you 👍”

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Posted 1 year ago

“I ordered a powder-coated handrail and delivered a few days later. Well packed to prevent damage in transit. Very high quality, all metal parts including screws are stainless steel. Easy to assemble and fasten to a wall. Looks very good.”

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Posted 1 year ago

“Very nice product,well made and looks very smart in situ”

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Posted 2 years ago

“easy to install, good have done with some basic info on what size drill bit to use , but I managed to put my handrail up in less than 2 hours solo”

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Posted 2 years ago

“Just what I needed. The bespoke measurements were spot on and the rail looks great.”

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Posted 2 years ago

“Great company to buy from. Website is clear and delivery was fantastic. All round great company to deal with”

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Posted 2 years ago

“Excellent response to live chat and emails. Order manufactured to specification and delivered as promised.”

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Posted 2 years ago

“Excellent service and after service. Very pleased with quality of handrail and advice on website.”

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Posted 2 years ago

“Quick service. Received rail within 3 working days. Good quality.”

SimpleHandrails.co.uk 5 star review on 23rd April 2023

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Posted 2 years ago

“This company provided me with an excellent product - a strong, robust and attractive stainless steel handrail. The brackets were anchored to a masonry wall with the right length screws and wall plugs provided, resulting in a very solid handrail enhancing safety alongside some external steps. The company despatched my online order very quickly, so the whole process from order to installation was completed in just under three days. First class service with a first class product.”

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Posted 2 years ago

“Excellent handrail and great service. Although first handrail was damaged this was replaced immediately. Good customer service.”

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Posted 2 years ago

“Fantastic product and customer service. Fast delivery”

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Posted 2 years ago

“Excellent and prompt service. Looks amazing and feels really sturdy. Would recommend”

SimpleHandrails.co.uk 5 star review on 18th April 2023

Helpful Report

Posted 2 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews