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SimpleHandrails.co.uk Reviews

4.6 Rating 3,445 Reviews
92 %
of reviewers recommend SimpleHandrails.co.uk
4.6
Based on 3,445 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read SimpleHandrails.co.uk Reviews
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Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024
Raymond Burt
SimpleHandrails.co.uk 5 star review on 25th January 2024
Raymond Burt
SimpleHandrails.co.uk 5 star review on 25th January 2024
Raymond Burt
SimpleHandrails.co.uk 5 star review on 17th January 2024
Bill Westmoreland
SimpleHandrails.co.uk 5 star review on 10th January 2024
Oliver Kraus
SimpleHandrails.co.uk 5 star review on 11th October 2023
Tim Collins
SimpleHandrails.co.uk 5 star review on 8th October 2023
Ian Phillips
455
Anonymous
Anonymous  // 01/01/2019
second time I have purchased from them, same as last time no problems everything came as ordered. Good delivery time
Helpful Report
Posted 1 year ago
This was a great purchase:- 2.5 mar handrail with 3 brackets,it was delivered in good time. Handrail was well packed for the journey to me and arrived in good condition, so easy to instal and looks first class on the wall. Delivery driver was a nice guy credit to Simplyhandrails, cannot recommend them enough would not hesitate in using again should the need arrive.
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Posted 1 year ago
This was great. Small rail which arrived promptly and well packed. Took a bit of working out how to fit but got there in the end. Reasonably easy for me - a 75yr old lady to wield the drill and affix the rail firmly. All good quality and overll just fine.
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Posted 1 year ago
Turned up on time and delivered missing part in a day
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Posted 1 year ago
We went with a 3.2m oak handrail with brass wall attachments. It looks great. Really appreciated having all the correct screws and even wall plugs in the box. Would highly recommend.
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Posted 1 year ago
The handrail is brilliant just what we needed thank you very much we are very pleased with it and it looks lovely regards Max
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Posted 1 year ago
The Item I ordered did take longer to arrive than expected but the customer service team were very helpful. The order I wanted was a bit mix and match so I called and emailed them about the order. I always got a quick reply and they went out of their way to help me get what I needed. I am very happy with the look and the quality of the handrail I purchased. I would recommend this company and I will use them again.
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Posted 1 year ago
Looks great we very pleased
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Posted 1 year ago
Although we have not fitted our bannister's as yet we have unwrapped them and the quality and finish looks excellent, very pleased. The customer service we have received has been excellent also, very helpful staff who took time to resolve my query.
Helpful Report
Posted 1 year ago
Unluckily I thought I was buying a handrail that was not what I got you sent my I rail less than a metre when I needed on 3.5 metres. Can't say much more than that
Helpful Report
Posted 1 year ago
Hi Terry, I am sorry but upon checking your order, I can see that you have purchased a 0.5m rail from our online store which it looks like we have sent to you. I will ask one of my colleagues to contact you shortly to try to organise a return or an exchange for the rail you need. Kind regards, Kelly
Posted 1 year ago
Well packaged, informative and prompt delivery. Quality hand rail, very pleased.
Helpful Report
Posted 1 year ago
Very helpful and helped me get the correct size that i needed.prompt mailing was very quick
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Posted 1 year ago
Great service very helpful this is my second purchase and both excellent .
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Posted 1 year ago
Great product great price
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Posted 1 year ago
Excellent product, good value, fast delivery, what's not to love.
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Posted 1 year ago
Great product , shameful delivery service.
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Posted 1 year ago
Well made attractive, spacing of brackets for stud partition walls need looking into.
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Posted 1 year ago
Very good service after a couple of days i noticed i had made a mistake with my order so i rang up and canceled it and re ordered the correct one.lady on the end of the phone was very helpful,,nothing to much trouble and a few days later it turns up well packaged and perfect. Well pleased.
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Posted 1 year ago
Really happy with my purchase
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Posted 1 year ago
Handrail arrived on time stated. Quality excellent. All fitments required supplied.
Helpful Report
Posted 1 year ago
SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews