SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely handrail, arrived promptly and with all the fittings required to install. Looks great as it is so will not paint,just apply some wood oil.”

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Posted 3 years ago

“Great quality and a very sturdy hand rail. Nice oak”

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Posted 3 years ago

“Delivery within the timescales given. Handrails look very nice in situ. Definitely a two person job.”

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Posted 3 years ago

“I would love to write you a review if we have the order that we sent for on the 24-1-2021 and you get on your receipt it will be sent out on 4 to 8 working days then we get told 9 days when we enquired the get a email to say it will be delivered by 4days we are now going in to 2 weeks since we ordered the hand rail”

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Posted 3 years ago

“Good quality product at a very reasonable price. All fixings were also included. Looks Great !”

SimpleHandrails.co.uk 5 star review on 6th February 2021

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Posted 3 years ago

“Simple job,simple order and delivery process”

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Posted 3 years ago

“Good looking, sturdy excellent product”

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Posted 3 years ago

“Poor construction and design. No diagram or instructions to follow. Bracket that connects rail to wall in effect in 3 pieces. The thread for securing the pieces together is not long enough. Will have to purchase other brackets to ensure safety. Very poor product”

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Posted 3 years ago

Hi Carol, This review really does baffle us. We sell a lot of these handrails each day with hardly any come backs. We have emailed you twice to no reply about this review. We are a small local company to yourself and times are hard. We are always here if you need assistance. The fitting instructions are all listed on our website on the page you purchased from and the link is also in your purchase email. I hope this helps. SimpleHandrails.co.uk

Posted 3 years ago

“Boss product 👍🏻”

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Posted 3 years ago

“Simply a great product. Exactly as described.”

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Posted 3 years ago

“Handrail kit arrived on the day it was supposed to be delivered so no issues. Well packaged and no parts missing so can’t complain.”

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Posted 3 years ago

“Excellent quality stainless steel hand rail, all parts nicely finished ,supplied with all the hardware to fit . Delivered well packed and in the time promised . Good old British engineering”

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Posted 3 years ago

“Due to covid restrictions we decided to purchase a hand rail online with some reservations. After reading many reviews Simple handrails looked favorable so we took the plunge, brilliant oak handrail and quick delivery considering the times we are all living in, thoroughly recommend the products and company.”

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Posted 3 years ago

“Well pleased with delivery. Would use again. Thank you.”

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Posted 3 years ago

“Excellent service, one screw missing and a quick phone call and a replacement was sent straight out, the handrail just looks so good.”

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Posted 3 years ago

“Great Product easy to install polished it with Lord Sheraton Wood balm looks Very Nice Thanks for a quick Service Ian”

SimpleHandrails.co.uk 5 star review on 1st February 2021

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Posted 3 years ago

“I would love to make a proper review, but how can I when I haven't received the goods yet.”

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Posted 3 years ago

“Order process simple and product looks very smart and easy to fit no problems with order at all”

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Posted 3 years ago

“The 1.8m straight handrail is well finished and was delivered on time. Unfortunately the packaging containing the standoff brackets and fixings had been squashed allowing the screws to fallout. The van driver found most but not all of them so I had to find replacements. The short tapped screws which fix the brackets to the handrail were extremely fiddly especially on a frosty January morning. Otherwise fitting was straightforward and end result looks good.”

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Posted 3 years ago

“Very quick, helpful and above all helpful. I shall definitely be using them again”

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Posted 3 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews