SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

Write Your review

Tell us how SimpleHandrails.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I only required glass panels but the service I received was first class. I would highly recommend this company from office staff to a very friendly and efficient delivery driver Due to lockdown they were working from home which took a little longer for replies but I am very satisfied with their service in difficult times.”

Helpful Report

Posted 3 years ago

“Provided a very fast service when requested on medical grounds. Overall great to deal with and purchase - highly recommended.”

Helpful Report

Posted 3 years ago

“Excellent service thank you😊”

Helpful Report

Posted 3 years ago

“simple handrail simple to install first class job all round”

Helpful Report

Posted 3 years ago

“I ordered a handrail from SimpleHandrails at lunchtime on Tuesday 13 July and spoke to a very helpful member of staff and asked if they could possibly fit an extra bracket. This was no problem and I wanted the Anthracite grey and she told me that it would have to be sprayed. I was absolutely amazed that on Thursday 15 July the handrail arrived!! The finish of the paintwork was Rolls Royce standard, I cannot believe the quality of the whole product. I recommend this company to anyone. Colin Brice”

SimpleHandrails.co.uk 5 star review on 20th July 2021

Helpful Report

Posted 3 years ago

“Delivery in 2 days. Every thing fitted together perfectly, all done and dusted in 4 hours. Elegant safe access for two 80 year olds.”

SimpleHandrails.co.uk 5 star review on 19th July 2021

Helpful Report

Posted 3 years ago

“These bannisters are excellent quality and true to size would recommend,the company to friends”

Helpful Report

Posted 3 years ago

“Excellent rails, although we had to buy much stronger fittings as rail was very heavy.”

Helpful Report

Posted 3 years ago

“Very fast delivery, excellent communication and good response to changing an order”

Helpful Report

Posted 3 years ago

“Being in a trade I know how difficult it is to get things perfect 1st time. But the after sales service was excellent and was kept up to date throughout. Would recommend.”

Helpful Report

Posted 3 years ago

“Easy to use website. Handrail delivered free and we’ll packaged. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“Very sturdy. Look good against a stone wall. Now I can get into my garden safely.”

Helpful Report

Posted 3 years ago

“1st class service, easy to order and delivery was great,”

Helpful Report

Posted 3 years ago

“Simple Handrails couldn’t have been more helpful. They helped design my simple hand rail and it was delivered quickly. There were no issues with swapping one component which didn’t quite work as intended. And it was a good price too !”

SimpleHandrails.co.uk 5 star review on 17th July 2021

Helpful Report

Posted 3 years ago

“Great quality stainless steel balustrade. Very easy to erect and all fittings included except the base screws (m8 coach bolts work perfect). Even supplied drill and tap for handrail fixtures. Customer service excellent and friendly staff when ordering and collecting. Will be going back for handrails for steps too.”

Helpful Report

Posted 3 years ago

“Good service. Good product.”

Helpful Report

Posted 3 years ago

“Fast and efficient, and good looking handrail too!.”

Helpful Report

Posted 3 years ago

“The handrail was to make access up a short flight of steps in church easier for our more elderly members. It is exactly right for its situation and has received good comments. Simply Handrails delivered well within the indicated timescale.”

Helpful Report

Posted 3 years ago

“I’m very pleased with the handrails, BUT on examining the fittings I see that you have supplied only four flat ends, and surely three rails should have SIX flat ends. Please email a quick reply and then send us the flat ends. Roger Juneau”

Helpful Report

Posted 3 years ago

“Good service good quality speed y delivery”

Helpful Report

Posted 3 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews