SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service ,quality product.”

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Posted 3 years ago

“Perfect solution to my requirement. Great quality. Easy to install. Looks good too.”

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Posted 3 years ago

“I WAS VERY IMPRESSED WITH THE WAY YOU HANDLED MY ORDER AS I HAD MADE A MISTAKE ON ORDERING AND YOU SORTED IT OUT AND I HAVE RECEIVED IT AND AM PLEASED WITH IT. THANK YOU DON”

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Posted 3 years ago

“excellent quality wood and brass fittings, prompt service and free delivery,”

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Posted 3 years ago

“Beautiful solid walnut with brushed steel finish for the brackets makes this rail a very contemporary addition to our 60s home .”

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Posted 3 years ago

“Good quality products at competitive prices, easy to use website and on time delivery. Cant fault them!”

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Posted 3 years ago

“The cut ends of the rail should have been cut square so that the steel ends sat straight when fit. Recut to rectify the problem.”

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Posted 3 years ago

“The handrail and fittings appear to be of good quality. The staff were very efficient in answering queries.”

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Posted 3 years ago

“Our online order for a Premium Rail was processed efficiently and the rail is of superior quality. After some forethought (no fitting instructions) and having changed the raw plugs to size 10, I fitted it to the side of a flight of stairs with relative ease. Sorry no photo but it looks great!”

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Posted 3 years ago

“THANK YOU FOR YOUR PROMPT DELIVERY 0F ORDER. How ever I would like to mention the fixings supplied. The 6 x 60mm lg screws are far too long, the wall plugs supplied are only 35mm lg. One fixing is to a block wall, however the second fixing is to the wooded frames of a plaster boarded section of the wall. There is no problem with the other fixings.”

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Posted 3 years ago

“Excellent in all respects. Thank you!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Good communication, helpful staff {rail cut to measure} Nice quality rail . easy to fit”

SimpleHandrails.co.uk 5 star review on 25th January 2021

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Posted 3 years ago

“Very pleased with hand rail looks great”

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Posted 3 years ago

“Excellent! I requested a quick delivery and it came the next day. My son put it up at once with no difficulty and now my poor old husband can get upstairs again safely. It looks good too! Problem solved! Many thanks!”

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Posted 3 years ago

“Excellent high quality stair rail,easy to fit with all the correct brackets,delivered securely and safely.The stair rail adds another dimension to the look of the stairs and adds to the value of the house.Highly recommended.”

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Posted 3 years ago

“Very helpful with queries about product prior to purchase. Product arrived within timescale and was as described.”

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Posted 3 years ago

“Im still awaiting delivery! According to tracking its been sat somewhere in Andover since last Tuesday!”

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Posted 3 years ago

“Good set up, delivery & equipment arrived as expected. Only issue was received small flat head screws instead of countersunk screws for handrail, but they worked ok. Otherwise I would have marked higher. Pleased with end result.”

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Posted 3 years ago

“Great product, efficient delivery. Would recommend and also use again.”

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Posted 3 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews