SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stainless steel hand rail is excellent. Exactly as described and was easy to install. Overall very pleased. Only not a 5-star review because the box containing the brackets, screws etc that is taped to the hand rail was ripped to pieces with an open hole in it on delivery. Worried stuff might be missing but it wasn't.”

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Posted 2 years ago

“Very happy with my purchase and the service, I needed my rail urgently for a disabled person coming to stay the company were very efficient and a quality product arrived the following morning , very happy!”

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Posted 2 years ago

“Great service and product. Very quick delivery. Thank you.”

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Posted 2 years ago

“I had what I thought was going to be a complex project but the advice, engagement & products from Simple Handrails made it surprisingly easy & highly successful. Excellent value too.”

SimpleHandrails.co.uk 5 star review on 30th May 2022

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Posted 2 years ago

“Good quality and fast delivery.”

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Posted 2 years ago

“Excellent No problems”

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Posted 2 years ago

“We are very pleased with the end result. Delivery was prompt and when advised. The raw plugs were shorter than the screws supplied. The raw plugs supplied need to be the type that can sink into the hole and not the type that stays flush with the wall surface. Might be worth giving some advice on how to get the rail to line up with an existing stair rail. Its not like fitting level shelving.”

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Posted 2 years ago

“Fast delivery, item as expected. Straight forward to fit.”

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Posted 2 years ago

“I run a glass installation business and use simplehandrails.co.uk all of my balustrade needs. Their products are of excellent quality and their customer service is excellent. Would highly recommend!”

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Posted 2 years ago

“We presented to the showroom unit looking for a solution to a complicated handrail question. The Team who were present looked at all the possible options and gave guidance on a way forward. The discussion enabled us to find a working solution using the available rails. We purchased two lengths of rail and when we collected them, we had guidance on how to protect the wood. Overall we were pleased with the patience of the team and grateful for the discussions. These people know their handrails.”

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Posted 2 years ago

“Excellent service. The plastic end caps didn't arrive with the poll and these were sent out swiftly once notified. The product is good quality and fit for purpose. Very satisfied thank you”

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Posted 2 years ago

“Delivered on time. Easy to fit”

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Posted 2 years ago

“Hand rail was slightly bowed but it’s wood but other than that perfect and lovey”

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Posted 2 years ago

“Fantastic service with super quick delivery. Very good quality parts. Would highly recommend .”

SimpleHandrails.co.uk 5 star review on 23rd May 2022

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Posted 2 years ago

“Brilliant. Handrail delivered promptly with no damage. Brackets lovely. Screws fine but rawl plugs were a bit cheap and poor quality in our opinion. We had some better quality ones in already from other jobs so used those instead. It was up within a couple of hours of arriving and we oiled it with a couple of coats of Danish Oil. It looks stunning against an all white stairwell.”

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Posted 2 years ago

“Good service and a good product. One of the longer rails was not perfectly straight, but the quality is excellent. The wood is unfinished and I am not sure if that was clear, but that's not a problem as it finished beautifully. The photo is taken after I taped up the broken damaged tube! Other places of damage too so perhaps SimpleHandrails might want to review their carrier. Unfortunately the packaging was damaged in a few places but again not a severe problem as the rails were well protected . A slight bruising was evident and the responsibility of the carriage is with the carrier.”

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Posted 2 years ago

“Delivered on time, easy to install and looks fabulous,”

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Posted 2 years ago

“Great product with all the fixings Thank you”

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Posted 2 years ago

“Very good quality, and all parts arrived very quickly. The only thing I had to buy extra were the brackets that hold the rail on the wall. The shanks were a bit too long, as we also have a stair-lift, which complicates things a bit, but is no reflection on the super goods supplied by SimpleHandrails.”

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Posted 2 years ago

“Delighted with my purchase and the most helpful delivery gentleman..”

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Posted 2 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews