SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowledgeable, efficient, great product range and prepared to manufacture to whatever design you should so wish. The handrails are nicely made, sturdy and with good fixings, the ballustrades are really nicely made and look the part. I wish I had not had wooden posts fitted to the patio to fix the panels too and instead gone with the stainless posts too, but that is my bad. Simple Handrails is my goto place for handrails and glass.”

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Posted 2 years ago

“It arrived quickly safely wrapped. Beautiful handrail feels lovely as you use it under the hand. 5 stars from me”

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Posted 2 years ago

“Excellent quality Oak, fixtures and fittings. The only difficult bit was finding the centres of the rails to drill and fit the end caps. I would have prefered the oak to have been lighter.”

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Posted 2 years ago

“Amazing service from start to finish, great customer service, fast delivery and a quality product! Can not rate these guys highly enough.”

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Posted 2 years ago

“Perfect, great delivery, well packaged, very pleased, would definitely recommend.”

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Posted 2 years ago

“Exceptional customer service fast delivery and lovely product. Thank you”

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Posted 2 years ago

“Very satisfied with hand rail. Very impressed that additional plugs and screws were provided which came in very us3ful”

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Posted 2 years ago

“Well packaged and arrived on time. Just need to fit now.”

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Posted 2 years ago

“Brilliant service, planned delivery 5 days actual delivery 2 days. Product was non-standard and was exactly as I asked for - great quality, looks the business. 🤗”

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Posted 2 years ago

“The Walnut Handrail was expensive but well worth it!”

SimpleHandrails.co.uk 5 star review on 16th December 2022

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Posted 2 years ago

“I had some delivery issues, not of Simplehandrails doing but when i contacted them they were straight on the case to sort, very good customer service”

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Posted 2 years ago

“Very happy with my purchase. Quality is excellent and assembled without a problem. Great product.”

SimpleHandrails.co.uk 5 star review on 14th December 2022

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Posted 2 years ago

“Excellent service and fast delivery”

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Posted 2 years ago

“Perfect product”

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Posted 2 years ago

“Quality product. Straightforward to install. Lovely finish. Recommended.”

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Posted 2 years ago

“Stunning and great quality. Packaged very well for protection. Very happy”

SimpleHandrails.co.uk 5 star review on 12th December 2022

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Posted 2 years ago

“Great easy to purchase product and fast delivery”

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Posted 2 years ago

“I cannot write a review as I have not received the order and have not even been told it was due for delivery???”

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Posted 2 years ago

Hi Ann, We are looking into this for you ASAP. The rail was taken from us last Monday and should of been delivered last Tuesday. You should of also had full tracking notifications from the courier with delivery details. We will come back to you via email in the next hour. Sorry again for the rail not being delivered. We know the couriers in some areas of the UK have backlogs due to the royal mail strikes/ black friday sales. SimpleHandrails.co.uk

Posted 2 years ago

“Excellent, helpful and professional customer services team. Offered good advice. Handrails arrived promptly and as expected. Well packaged. Would recommend this comapny.”

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Posted 2 years ago

“Very good quality hand rails, good value for money, fairly easy to fit”

SimpleHandrails.co.uk 5 star review on 11th December 2022

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Posted 2 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews