SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A realy clear and easy to use website. A great product and very helpful staff And great value for money”

Helpful Report

Posted 4 years ago

“Great communication, speedy delivery, quality product! I needed a handrail and grabrail but didn't want anything clinical. Absolutely delighted!!”

SimpleHandrails.co.uk 5 star review on 6th November 2020

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Posted 4 years ago

“Unable to give a review at this time as we are still awaiting part of our order. Rating does not reflect our satisfaction but this survey insists I put something. Basically the order remains incomplete.”

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Posted 4 years ago

“Handrail was fine, good quality product. Only complaint would be the packaging where they use staples to hold the end caps in, note to reader - remove staples before you slide the rail out or they will scratch the paint all down the length of the nice new rail, shame this happened but I can live with it, another solution to the staples would avoid others having the same problem.”

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Posted 4 years ago

“Simple handrails were spot on in helping me with design ideas and technical advice for the best way to install and finish my decking balustrade project. All parts are top quality and the whole team very helpful”

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Posted 4 years ago

“Your service and products was excellent.”

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Posted 4 years ago

“Hi. It was a small problem with invoice amount, but now is ok. So, anyway, I will work again with them in future.”

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Posted 4 years ago

“Delighted with both quality and appearance. Looks very smart in place and treated with Briwax clear for a slight sheen. Prompt information from staff on a query. Many thanks. More than happy to recommend SimpleHandrails.”

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Posted 4 years ago

“The handrails are good quality, all bits and pieces present plus a spare or two - BUT, the courier service was dreadful. No prewarning of delivery day or time slot but an unknown neighbour calling on us from 3 sides of a block away , struggling gamely with 2 well wrapped 3.5 m oak banisters. The package was clearly addressed but delivered to the wrong address, left outside that wrong address when the residents were out and of course, no signature. Over £400 worth of goods left out in the rain !”

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Posted 4 years ago

“Simple design, sleek and just what I wanted. When I have waxed it, I think it will look great.”

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Posted 4 years ago

“Good looking grab rail but on the expensive side. Took a few days to arrive but well packaged and all good.”

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Posted 4 years ago

“Easy to order and efficient delivery Very happy”

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Posted 4 years ago

“Helpful with advice and no hard sell all at a great price”

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Posted 4 years ago

“Excellent handrail. Prompt delivery. Thank you”

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Posted 4 years ago

“Prior to order service very good ,prices good.Delivery as quoted ,product excellent and will use the company again .”

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Posted 4 years ago

“First-class product with high quality components and finish. Very good value with fast turnaround. Highly recommended”

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Posted 4 years ago

“Effective communication. thank you”

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Posted 4 years ago

“Excellent product pleasant delivery person recommend any time.”

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Posted 4 years ago

“the prices are good but as yet we have not been able to install the balustrade since one of the glass panels is missing, hoping to hear soon about when it will be delivered but have heard nothing as yet. I'm sure I will love it once it's all installed”

Helpful Report

Posted 4 years ago

“Excellent material,and easy to put on the wall (will need 2 persons)”

Helpful Report

Posted 4 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews