SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, lovely rail and fittings. Very happy with purchase”

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Posted 2 years ago

“Excellent service. Had a few issues on our side which Sam was more then helpful with. Will be using again.”

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Posted 2 years ago

“Excellent service the product is a high quality. It was well prepared and shipped in good time and when some damage was reported on delivery it was replaced immediately and on site within 48 hours. I would highly recommend the company. Thinking about continuous improvement one thing I would like to have seen would be b&m installation details and some recommendations for carer the product. The website gives details of care for stainless steel but not for wood i.e. what will be the best way to treat the handrail and finish it to give it a beautiful sheen, that sort of information is always helpful.”

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Posted 2 years ago

“Very happy with the service. Ordered Thursday and arrived Friday morning. Would use them again for definite.”

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Posted 2 years ago

“One handrail slightly warped. promply accepted back and replaced”

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Posted 2 years ago

“Thank you for such a prompt delivery”

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Posted 2 years ago

“Quick service and delivery. Item as described and easy to install”

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Posted 2 years ago

“Was very impressed with the delivery and product was exactly as I expected. thank you, will definitely recommend you to anyone”

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Posted 2 years ago

“Good product, needs two people to fit it as it's quite heavy for just one person. Solid feels well. I will say that the rawlplug sent are way too small for the screws in the pack. Other than that, a nice banister rail.”

SimpleHandrails.co.uk 5 star review on 13th March 2022

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Posted 2 years ago

“Simply marvellous, very quick turnaround, great price and top product Great company”

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Posted 2 years ago

“Really please. High quality product Easy to install .”

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Posted 2 years ago

“Received the Handrail this week and installed today. Totally happy with the product and would certainly recommend there products.”

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Posted 2 years ago

“Paid for express delivery and the item was in my house the following morning very satisfied”

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Posted 2 years ago

“Would recommend SimpleHandrails very good service. Very good packaging and on time with delivery. Well done to all staff”

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Posted 2 years ago

“The rail and fittings arrived well-packaged and are great quality and value for money. The lack of a fifth star relates to the fact that the delivery company used by SimpleHandrails does not give details of the ETA other than stating what day the goods are out for delivery. This meant staying in the house until almost 3pm waiting. Surely, they could at least have specified am or pm?”

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Posted 2 years ago

Hi Ray, Today is your 7th working day. This has been with the courier for 4 working days. I am sorry you have had the review email before the product. Hopefully, you are in a position to revise this for us once the rail has been received. SimpleHandrails.co.uk

Posted 2 years ago

“Beautiful stair rail makes such a difference to our hall way.Thank you.”

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Posted 2 years ago

“Product arrived in good time.Handrail and brackets not damaged with simple assembly.oiled wood on completion of installation to bring grain out even more.Would recommend SimpleHandrails to anyone thinking of doing the same as ourselves.”

SimpleHandrails.co.uk 5 star review on 7th March 2022

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Posted 2 years ago

“Excellent handrail and super fast delivery. All necessary components supplied, brackets screws etc. Would recommend”

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Posted 2 years ago

“Great customer service,quick delivery, and a quality product, recommended company”

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Posted 2 years ago

“Very happy with the quality of the pre- and post-sales support, as Simple Handrails answered all my questions promptly and in layman's English. The handrails were delivered within two days and they look great.”

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Posted 2 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews