SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first class service”

Helpful Report

Posted 1 year ago

“We love our little handrail, it matches the other side which is steel and glass, it’s a game changer getting up and down the steps which are quite big. A bit tricky putting it up as got to get the angle right. Would definitely recommend.”

SimpleHandrails.co.uk 5 star review on 6th July 2023

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Posted 1 year ago

“Very pleased 😀 😊”

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Posted 1 year ago

“The handrails were delivered promptly and the product was very good. Simple to make up and easily installed by my son and I. Thank you very much for the very good service and very good product. Best regards, John”

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Posted 1 year ago

“Great products & service at low prices - really pleased with stainless steel handrail”

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Posted 1 year ago

“Arrived on time as described-that's all you really need!”

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Posted 1 year ago

“Excellent customer service of telephone staff who knew their products well and able to give costs immediately very pleased with product just awaiting being ready to have rails installed.”

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Posted 1 year ago

“Very pleased”

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Posted 1 year ago

“Very helpful with excellent advice. It was a pleasure to do business with them. and nice to talk to someone who understood the products - it gave one confidence. Very prompt handling of the order, and the delivery was securely packed - important given the nature of the material. Very happy with the service.”

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Posted 1 year ago

“This short handrail was perfect for this application where one bracket fitted on back wall and the other was on the wall which was 115mm profundity of the back wall The type of bracket allowed the vertical shaft to rotate to permit easy fixing”

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Posted 1 year ago

“Couldn’t even buy the material and make myself for that price! (Ex engineer). Right quality, good value, helpful delivery driver and items well packaged.”

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Posted 1 year ago

“Fabulous products. Really good quality and includes all the fixings you'll need together with detailed fitting instructions on their website. Will definately recommend.”

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Posted 1 year ago

“The stainless steel handrail and brackets were of the best quality and it were delivered promptly. It is refreshing to see the return of high-quality British manufacturing with a personal service. Thank-you. I highly recommend this company.”

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Posted 1 year ago

“Nice quality product. very good service. recommend”

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Posted 1 year ago

“Really well made hand rail. They took great care in wrapping it and delivered it themselves when they had problems with their courier. Excellent service.”

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Posted 1 year ago

“Easy to order by phone. Delivered in less than time stated even though delivery firm went bust during time of processing order and had to be delivered by in house staff. Even with problems encountered by simplehandrails all was good with order including super packaging. Hence five stars. Thanks.”

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Posted 1 year ago

“Used their online quote system on a Bank Holiday Sunday, the MD emailed me on the Bank Holiday Monday offering help with any questions I might have. Following a few more emails I placed, and paid for, the order that evening. The posts arrived 3 days later, the glass arrived promptly, allowing for the fact I notified them I was away for a few days so couldn't take delivery during that period. All in all I cannot find fault with the company, their communication or the product and I am extremely happy with the look of the finished patio.”

SimpleHandrails.co.uk 5 star review on 14th June 2023

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Posted 1 year ago

“Amazing company with top quality items”

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Posted 1 year ago

“Arrived exactly as sold. Quick efficient and well communicated throughout the irder process. Thank you. Would recommend you to my friends and family. Very good quality. Thank you.”

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Posted 1 year ago

“yet to put rail in place yet but the service has been great. the communication between us and the company was particularly good. responses to initial interest to many questions not a problem to them.speedy response and helpful all the time. the speed of the rail delivery was excellent and it was properly wrapped for protection. would definitely recommend this company.”

Helpful Report

Posted 1 year ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews