SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had what we needed and delivery was excellent only criticism is the screws were far too big especially after fitting a 2.6m with M5x30mm and are brilliant”

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Posted 2 years ago

“Good quality handrail and easy to fit”

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Posted 2 years ago

“Very pleased with the quick delivery. Unfortunately one item had been made incorrectly. It was, however, immediately re-made correctly without fuss and delivered next day. So not quite 5* but very nearly”

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Posted 2 years ago

“Good quality kit would have been 5 stars except for a few missing prices although problem was easily resolved”

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Posted 2 years ago

“Really like the look of the installed handrails and quality of the main fixings. I did find it very tricky to fit the end caps neatly and securely. On my second handrail this didn’t work well at all. The grain in the end of the rail and hardness of the wood meant that the screw (or drill bit) was pushed out of centre. Then when fiddling with it the screw came out slightly and one the metal fitting is on the end there is no way to take it off again and readjust the screw. So I end up with a less than perfect job, that still looks ok.”

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Posted 2 years ago

“Once ordered received email saying maybe up to 10 days as problem with courier. Came next day!! Excellent product very good quality. Just go careful with the very oft stainless steel screws!!”

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Posted 2 years ago

“Excellent service thanks”

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Posted 2 years ago

“Rail looks nice but only 3 brass screws provided for the brackets instead of 8. Not so happy about that.”

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Posted 2 years ago

“Good delivery very good quality but the screw holes in the rails did not match the holes in the brackets.Fortunately being an ex technology teacher I was able to solve but it was not suitable for a DIY enthusiast.”

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Posted 2 years ago

“What a brilliant company to deal with! Easy to use website, delivery within 2 days and a great quality product. Handrail came complete with high-quality screws and raw plugs. My in-laws needed a handrail for the steps by their front door and were quite worried about how it would look. They were pleasantly surprised by how good it looked and even mentioned it enhanced the front door area! 10/10”

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Posted 2 years ago

“Friendly phone service. On time delivery. Good quality parts. No shortages.”

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Posted 2 years ago

“Very good service all round, I had a faulty bracket and they sent me a replacement immediately.Products are very good quality swelling!”

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Posted 2 years ago

“Very happy with everything. Friendly people on-time delivery and quality good”

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Posted 2 years ago

“Great product and great customer service”

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Posted 2 years ago

“Very pleased . Looks lovely . Very quick delivery .”

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Posted 2 years ago

“Excellent service, prompt, efficient. The web site is informative and works well. The fixings purchased were exactly what we expected and very good quality.”

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Posted 2 years ago

“Very happy with the stainless steel handrail and now it is up looks very solid and a quality finish. Janie Smith very helpful on the sales side.”

SimpleHandrails.co.uk 5 star review on 18th February 2023

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Posted 2 years ago

“Quality bit of kit. Well engineered”

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Posted 2 years ago

“Great product, all the parts were present. The only gripe we had was no email confirmation of the delivery time.”

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Posted 2 years ago

“Excellent service from start to finish, very helpful with sizes etc”

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Posted 2 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews