SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and will buy again.”

Helpful Report

Posted 3 years ago

“Looks good, would have liked some instructions, and the provided screws were far too long, but apart from that It arrived in good time, and the quality of the parts are good”

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Posted 3 years ago

“Handrail First class. Delivery poor. No notification. We were out. Rail was left in plain sight begging to be stolen. Carrier could do a lot better.”

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Posted 3 years ago

“Speedy service all round. Handrails not fitted yet but they look super.”

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Posted 3 years ago

“Wrong glass delivered when correct brought out driver refused to unload saying its down to the customer to lift off of the truck.. Very disappointed.”

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Posted 3 years ago

“Excellent stainless steel handrail, perfect finish and neat brackets which fit to threaded holes on the tube leaving an uninterupted hand surface. Nice touch are stainless steel screws supplied for fitting. A good example of traditional Sheffield high quality steel craft. Worth every penny. Very well packed in a stout tube and quick delivery by Tufnells. Highly recommended.”

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Posted 3 years ago

“Easy to order, fast delivery, good quality”

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Posted 3 years ago

“Well made high quality material used. No problem with installation.”

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Posted 3 years ago

“Still not received my first order - half delivered and box was in pieces. Probably not their fault - but courier failed and I am still waiting. Not great so far! Be nice when I get them and install them and then I can review actual item.”

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Posted 3 years ago

“Delivered what I ordered quickly as u needed asap”

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Posted 3 years ago

“Parts supplied were of good quality and delivered in good time and well packed to protect them despite carrier damaging packing tubes. Fixing screws supplied were absolutely useless so had to buy my own. Maybe some installation instructions would help?”

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Posted 3 years ago

“Very pleased with the hand rail, looks really good. Delivery was quick, easy to put in place, however, needed two people as mine is 2.5 metres and a bit heavy.”

SimpleHandrails.co.uk 5 star review on 5th July 2021

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Posted 3 years ago

“Very poor quality. Dents and sharp points. Had to sand down to remove all sharp edges. Not good for a hand rail.”

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Posted 3 years ago

“It’s brilliant! Thank you for the quick delivery of our lovely rail. We will be back for other items.”

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Posted 3 years ago

“Excellent service. handrails arrived within two days of order and excellent quality. Would recommend company and products without any hesitation.”

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Posted 3 years ago

“Great quality handrail made from American White Oak. The finish is excellent and with quality metal accessories. Comes in two parts for 3.5 metre handrail with steel middle connector. Just installed after painting.”

SimpleHandrails.co.uk 5 star review on 4th July 2021

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Posted 3 years ago

“I asked for priority fulfillment because i urgently needed to fit a second rail for my mother who’s losing her sight. The sales team stepped up and prioritized my order. The product is high quality, pro-level kit.”

SimpleHandrails.co.uk 5 star review on 3rd July 2021

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Posted 3 years ago

“Beautiful rail,much prettier than the rails for the elderly I was looking at as an alternative !!”

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Posted 3 years ago

“We needed to replace our old hand rail going up the stairs so I looked online to see what was available. SimpleHandrails stood out as a Company who have invested solely into rails offering a large range with many options, unlike others who dabble with an assortment of goods. Our new rail arrived quickly, was packed well and the quality of all components is high. I have fitted the new rail now and it looks great. The only thing I would request to improve things to 100% is that our rail is an Oak one and it is left so a hole has be drilled in each end for the metal dome to be screwed on, I drilled the holes as accurate as I could with a hand drill and work bench but was a fraction out meaning the domes are a bit out of line with the rail. If the rails could be pre drilled in each end before delivery that would be much better.”

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Posted 3 years ago

“Excellent service from placing the order to delivery a few days later Communication was very good Rail and fittings were well packed and very pleased with quality and finish Highly recommend”

Helpful Report

Posted 3 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews