SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the product and the company’s prompt and very helpful response to a delivery problem. Thoroughly recommend”

Helpful Report

Posted 1 year ago

“Hand rail ordered and delivered within 48 hours which was exceptional. Not yet put of packaging bit hoping looks as good as the pictures!very satisfied so far.”

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Posted 1 year ago

“Glass panels poorly made laminated glass out of line as much as 6mm very shoddy.”

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Posted 1 year ago

Hi Tanya, I am so sorry to see this. Could you possibly send us over some photos and the panel sizes affected? I will have these remade for you and delivered as soon as possible. Kind regards, Kelly

Posted 1 year ago

“Brilliant service and handrails look really good quality. Would recommend to others”

SimpleHandrails.co.uk 5 star review on 9th July 2023

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Posted 1 year ago

“Quick service, quality products, and really good customer service from Lorna! Minor I ordered some glass balustrades and some bespoke handrails, all looking good!”

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Posted 1 year ago

“From starting of order, 27th June, to delivery of handrails, 1st June, middle of the afternoon, we were really impressed! We were quoted 7/10 days, so that it was a bonus on receiving the order early. The handrails are brilliant! A lovely company to deal with again if needed. Many thanks to all.”

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Posted 1 year ago

“first class service”

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Posted 1 year ago

“We love our little handrail, it matches the other side which is steel and glass, it’s a game changer getting up and down the steps which are quite big. A bit tricky putting it up as got to get the angle right. Would definitely recommend.”

SimpleHandrails.co.uk 5 star review on 6th July 2023

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Posted 1 year ago

“Very pleased 😀 😊”

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Posted 1 year ago

“Good customer service”

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Posted 1 year ago

“The handrails were delivered promptly and the product was very good. Simple to make up and easily installed by my son and I. Thank you very much for the very good service and very good product. Best regards, John”

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Posted 1 year ago

“Great products & service at low prices - really pleased with stainless steel handrail”

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Posted 1 year ago

“Arrived on time as described-that's all you really need!”

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Posted 1 year ago

“Excellent customer service of telephone staff who knew their products well and able to give costs immediately very pleased with product just awaiting being ready to have rails installed.”

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Posted 1 year ago

“Very pleased”

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Posted 1 year ago

“Very helpful with excellent advice. It was a pleasure to do business with them. and nice to talk to someone who understood the products - it gave one confidence. Very prompt handling of the order, and the delivery was securely packed - important given the nature of the material. Very happy with the service.”

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Posted 1 year ago

“This short handrail was perfect for this application where one bracket fitted on back wall and the other was on the wall which was 115mm profundity of the back wall The type of bracket allowed the vertical shaft to rotate to permit easy fixing”

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Posted 1 year ago

“Couldn’t even buy the material and make myself for that price! (Ex engineer). Right quality, good value, helpful delivery driver and items well packaged.”

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Posted 1 year ago

“Fabulous products. Really good quality and includes all the fixings you'll need together with detailed fitting instructions on their website. Will definately recommend.”

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Posted 1 year ago

“The stainless steel handrail and brackets were of the best quality and it were delivered promptly. It is refreshing to see the return of high-quality British manufacturing with a personal service. Thank-you. I highly recommend this company.”

Helpful Report

Posted 1 year ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews