SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely made up with the quality of the hand rail awaiting the glass for the other side in order to put up at the same height but have purchased another one for mother in laws indoor which has arrived within a week of ordering and will be up before ours well done will definately use again!”

Helpful Report

Posted 3 years ago

“The hand rails, when they eventually arrived are lovely. However, when they didn’t arrive on the due date, I phoned and was told they’d had a problem and they’d be with me in another 3 days. They weren’t, so I phoned again, and was greeted with surprise, no one knew they hadn’t been sent. They were eventually despatched that week. My dissatisfaction is purely about the inability to keep me informed - if you’re not going to deliver to schedule, it’s your job to tell the customer, so that they don’t have to keep messing contractors around. I”

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Posted 3 years ago

“Complex to assemble and install all but well worth the difficulty”

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Posted 3 years ago

“Fast delivery, great quality and well packaged. Thanks”

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Posted 3 years ago

“Ordered for my mum and dad. Brilliant does the job perfectly.”

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Posted 3 years ago

“Fabulous quality handrail, delivered within 10days of placing order. Delighted with it and would definitely recommend.”

SimpleHandrails.co.uk 5 star review on 28th November 2020

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Posted 3 years ago

“Delivery as promised - excellent product quality. Fitting in progress.”

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Posted 3 years ago

“Great quality handrails. Screws for the plastic end caps a bit excessively big. Centering of these really unforgiving too if you're a bit out. Overall happy though”

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Posted 3 years ago

“Perfect workmanship, so we'll finished. love them. Look amazing.”

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Posted 3 years ago

“Good product, 2nd purchase bit slow in dispatching but I guess having staff problems with Covid.”

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Posted 3 years ago

“Loved handrail - looks good and just what we wanted. Well made and well packaged.”

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Posted 3 years ago

“Can't fault the service and the handrail is perfect and as described. The only complaint have is the poor quality screws. Cheap feel to them and I struggled to screw them in without stripping the head.”

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Posted 3 years ago

“We went for the 3 metre Stainless Steel rail. We were not disappointed! Excellent quality rail.. Better than i thought it was going to be. Very high quality 👌”

SimpleHandrails.co.uk 5 star review on 26th November 2020

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Posted 3 years ago

“A quality hand rail,very robust, happily recommended. Complete with all required fittings”

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Posted 3 years ago

“Great value high quality stainless steel rail”

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Posted 3 years ago

“Lovely wooden rail with quality fixings. A couple of missing screws though so hoping to have those sent.”

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Posted 3 years ago

“Quality of timber and fittings are good but the 2,4 m handrail supplied was slightly warped”

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Posted 3 years ago

“good quality handrails, expensive but you get what you pay for - shame they did not pack the correct amount of screws with them (quite a lot missing) - this was a poor oversight - surely a simple check could have been made before packing ??? lucky I already had some the right size and quantity, also no instructions to give you a bit of a helping hand in case you have not put them up before, good job I'm good at DIY. other than that quite pleased.”

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Posted 3 years ago

“we are delighted with the uprights, fixings, handrail and glass that Simple Handrails have despatched to us. The dealings via e mail were efficient and we can highly recommend the company for the product and communication.”

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Posted 3 years ago

“Very nice hand rail-brilliant service-very helpful driver”

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Posted 3 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews