SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“V.G. Quality easy to fit and looks good. Thanks”

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Posted 2 years ago

“The handrail arrived within a couple of days. Exactly as described. Feels sturdy, good quality.”

SimpleHandrails.co.uk 5 star review on 23rd April 2022

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Posted 2 years ago

“Staff very helpfull. Covers for post bases not deep enough.”

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Posted 2 years ago

“Our handrail arrived really quickly and we are really pleased with it.”

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Posted 2 years ago

“All looks good quality - will being fitting tomorrow. Some instructions would be helpful but there does seem to be some helpful advice on you tube.”

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Posted 2 years ago

“Delivery service and supply I couldn’t fault. Finish on the handrail itself was different than expected. Ordered to match and existing handrail, Picture on website showed a darker coloured oak.”

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Posted 2 years ago

Hi Peter, Thank you for your review. There is a couple of things that I would like to bring to your attention. The oak we supply is a natural product and can vary. The product on our website has been treated with one coat of danish oil. The item you ordered stated that this was an unfinished section of oak. We haven't had any other correspondence but if you want to get in touch or return the products for a refund we will gladly help. SimpleHandrails.co.uk

Posted 2 years ago

“Handrail was ordered on the Monday and delivered three days later. Customer was delighted with the quality and finish of the rail itself. Great price as well. Highly recommended.!”

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Posted 2 years ago

“Great and quick delivery l.”

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Posted 2 years ago

“Really quick delivery, the product is quality and was the best I could find for that spec at that price.”

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Posted 2 years ago

“Fabulous service and fantastic handrails”

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Posted 2 years ago

“Swift & effective order processing and delivery. Excellent products, fair prices.”

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Posted 2 years ago

“It was really simple as it turned out. Simple Handrails guided me through as I placed the order and it was on our doorstep in no time at all with all the fitting plus and screws needed, I didn't think great customer service like that still existed ...........thank you”

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Posted 2 years ago

“1 x 2.5 metre and 1 x metre length. Easy to mount on wall with everything needed. I would definitely recommend this product and company Thank you.”

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Posted 2 years ago

“Delivered exactly as described. Good product 😃👌”

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Posted 2 years ago

“The handrail arrived promptly. Both the rail and fittings are of excellent quality.”

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Posted 2 years ago

“Great product solid and sturdy good quality. Easy to fit. Would recommend”

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Posted 2 years ago

“Both handrails are great quality and easy to fit”

SimpleHandrails.co.uk 5 star review on 11th April 2022

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Posted 2 years ago

“As described . We bought the basic stainless steel one at short notice but it’s great , nice and strong , the plugs were a big cheep so I changed them but the screws were ok . The only problem was the first deliver was minus the bar which was lost in transit but one phone call and was re delivered on time”

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Posted 2 years ago

“Very friendly and very helpful”

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Posted 2 years ago

“Fast, easy modification request and I received what was expected.”

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Posted 2 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews