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SimpleHandrails.co.uk Reviews

4.6 Rating 3,445 Reviews
92 %
of reviewers recommend SimpleHandrails.co.uk
4.6
Based on 3,445 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read SimpleHandrails.co.uk Reviews
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Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024
Raymond Burt
SimpleHandrails.co.uk 5 star review on 25th January 2024
Raymond Burt
SimpleHandrails.co.uk 5 star review on 25th January 2024
Raymond Burt
SimpleHandrails.co.uk 5 star review on 17th January 2024
Bill Westmoreland
SimpleHandrails.co.uk 5 star review on 10th January 2024
Oliver Kraus
SimpleHandrails.co.uk 5 star review on 11th October 2023
Tim Collins
SimpleHandrails.co.uk 5 star review on 8th October 2023
Ian Phillips
455
Anonymous
Anonymous  // 01/01/2019
Very nice rail and value for money plus good delivery
Helpful Report
Posted 2 years ago
My order for handrail was delivered on time and I have fitted it, it looks good and I am pleased with your service. Thank you .
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Posted 2 years ago
Good communication and able to track delivery. Pleased with quality and everything included in the kit to complete the installation. Looks good installed .
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Posted 2 years ago
Excellent service, prompt delivery
Helpful Report
Posted 2 years ago
The handrail arrived quickly and is stylish and of good quality. My son installed it and found the joining of the 2 pieces the most tricky part, but he succeeded and it looks great. We are extremely pleased with it.
SimpleHandrails.co.uk 5 star review on 24th January 2022
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Posted 2 years ago
I ordered the handrail in a different colour and different size and it is amazing. I am so happy with the colour it blends really well with my décor. I would definitely recommend this company brilliant.
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Posted 2 years ago
Great company very efficient throughout 🤩
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Posted 2 years ago
Good delivery service, well packed, would recommend buying from this company.
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Posted 2 years ago
Great quality product, fast delivery. Delighted!
Helpful Report
Posted 2 years ago
Supplied handrail. Very helpful - drilled holes for brackets in specif position that i required. Arrived sooner than i expected.
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Posted 2 years ago
Quick delivery, excellent quality and great price. Highly recommended.
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Posted 2 years ago
Ordered a matching pair of handrails for delivery to Cornwall. Service and communication absolutely first rate. Products arrived very quickly and securely packaged up. Love the handrails. Beautifully made and they look great. Very, very pleased with the whole purchase process and couldn't praise them more highly. It's a well deserved 5 star thank you from me. Steve De'Ath
Helpful Report
Posted 2 years ago
The handrails are of good quality, but the joiners are awkward to use, the wood needs drilling and there is no template. There are no instructions at all.
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Posted 2 years ago
Looks very nice.
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Posted 2 years ago
Very please with the hand rail, i am going to order another smaller 1
Helpful Report
Posted 2 years ago
Still haven't received it. Had no contact from anyone. Can't contact Tuffnells no one knows about it. So please let me know what is happening
Helpful Report
Posted 2 years ago
I’m pleased with the products, though I have yet to install them (it’s a tricky one requiring thought and experiment before making cuts). I’m much less pleased with delivery - the courier did not deliver in the day they promised. Some couriers deliver reliably in two hour windows, so to fail over a day simply won’t do.
Helpful Report
Posted 2 years ago
The handrail was well packed and arrived as promised. Being stainless steel, it was heavier than I had anticipated, so took 2 of us to fix it. However, it came in 2 pieces which slotted together neatly. Within hours, my 95 yr old mother was able to use it to help her up and down stairs more securely. Being an amateur, what I had not anticipated was the wall structure (plaster board) before ordering, but the purchase of some special wall plugs took care of that.
SimpleHandrails.co.uk 5 star review on 21st January 2022
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Posted 2 years ago
Very efficient, excellent quality products and courteous service. Many thanks.
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Posted 2 years ago
Very pleased with handrails.
Helpful Report
Posted 2 years ago
SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews