SimpleHealth Reviews

Name: SimpleHealth
Rating: 4.55

4.6 Rating 6,688 Reviews

88 %

of reviewers recommend SimpleHealth

4.6

Based on 6,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5

Visit Website

Phone:

3139423231

Location:

#20627 228 Park Avenue South
10003

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SimpleHealth 5 star review on 3rd August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“...............”

Helpful Report

Posted 2 years ago

“I think the customer service could use improvement and when big changes are made that financially impact customers that should be communicated beforehand.”

Helpful Report

Posted 2 years ago

“The pill I was prescribed didn’t help with any of my menstruation symptoms. Cramping has actually gotten worse, flow is heavy and its not regular which is the main reason I like being on pill birth control. The last few months I’ve actually been bleeding every other week. It’s nice idea being able to get birth control online but could do better with what pill you’re prescribed.”

Helpful Report

Posted 2 years ago

“it was great until you removed the ability to pay by insurance. i switched to another delivery birth control service that takes insurance”

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Posted 2 years ago

“Love it! So convenient!”

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Posted 2 years ago

“I used to love this company until I needed to transfer my prescription to a pharmacy to use my insurance. I have been ignored since trying to get my prescription transferred to a pharmacy due to the business model change (that I was never notified about in the first place). The pharmacist has called multiple times and I have sent texts without confirmation for the past three days. I am now late on my prescription. My pharmacist warned me this may happen, I am very disappointed.”

Helpful Report

Posted 2 years ago

“Simple Health is a really convenient way to get birth control, and I used them for a while. I am highly sensitive to birth control and finally found the perfect one. After doing so, I suddenly received an alternative. This was not an issue, for I did sign up for the alternative if the brand was unavailable. After a great discussion with support, I unsubscribed from the alternative and received the one I needed. However, my next refill came around, and I got the alternative AGAIN. I contacted support, and they said that I didn't unsubscribe from the alternative, so I went back through myself to change it and even left a note explicitly asking for the brand that helped me the most. I got a confirmation email a few days later, approving my shipment. You guessed it, the ALTERNATIVE. After that, I canceled SH. Besides this whole ordeal, SH is a great company and makes receiving birth control simple and easy. If you are sensitive like me, be aware that alternatives may be sent even if you specifically ask not to get them.”

Helpful Report

Posted 2 years ago

“The ease of getting birth control online without an in person doctor visit is amazing. When I started using Simple Health, it was a decent, doable price even without insurance. Now, it’s way too expensive and they’re so incredibly hard to get a hold of. I texted and emailed so many times and they did not get back to me for months. My birth control pack tripled in price and then they refused to give me the brand I previously ordered and had major attitude. As soon as I can get an in person appointment, I will be quitting simple health.”

Helpful Report

Posted 2 years ago

“I really love the convenience, support, and of course the price of the services. It has really saved time in my busy life with having 2 kids and a busy life schedule and my doctor is so jealous.”

Helpful Report

Posted 2 years ago

“I love being able to have my prescription delivered to me.”

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Posted 2 years ago

“The company made a mistake and denied accountability. Did not resolve the matter.”

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Posted 2 years ago

“It was good for a while, but now they're not letting people update their insurance, charging $120 up front for a year supply, and not replying to people for a week. They tried to tell me I could get my prescription transferred but it's been weeks and nothing. Glad I decided to just get sterilized instead of trying to get medicine. Just go to your primary care provider over these people.”

Helpful Report

Posted 2 years ago

“Simple health chance my life make easy everything also they resolve all your questions”

Helpful Report

Posted 2 years ago

“I love simple health I can’t explain how much I tell my friends about simple health I recommend it all the time but since the prices went a little up I do mention that in the very beginning BUT it is worth it because simple health is nothing like no other you guys actually care about your customers and put so much work into your guys product it’s worth it. I love simple health.”

Helpful Report

Posted 2 years ago

“Was good at first but then my insurance for some reason didnt cover it and i didn't know till I refilled and i couldn't affored to get it and tried to cancel emailed 3 times and no response tried to call and the number was not a working number”

Helpful Report

Posted 2 years ago

“Easy to use, good communication.”

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Posted 2 years ago

“Very easy, Would recommend to a friend”

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Posted 2 years ago

“it's so easy and convenient to get my birth control delivered through simplehealth. i have very bad social anxiety so i avoid going to the doctors, this has made my life SUPER easy! and my birth control is always delivered before my next refill is due so i never have to miss a day waiting for it to arrive. perfect!”

Helpful Report

Posted 2 years ago

“Simple health is analyzing I got birthday control easy”

Helpful Report

Posted 2 years ago

“I love that my orders come right away.”

Helpful Report

Posted 2 years ago

SimpleHealth is rated 4.6 based on 6,688 reviews