Simply Be Reviews

“ Their customer service is beyond abysmal and I will obviously never use them again nor will anyone I know. ”

“ I called customer service to ask how I do an exchange ( you cant, you have to buy a new pair, return the old ones the call them to ask for a refund for the difference as I have a new customer discount code). ”

“ I regret ordering from Simply Be, absolutely disgraceful service. ”

“ Paid for next day delivery only for the order to be sent to an incorrect address. When requested a new order be sent to correct their mistake, they wanted me to pay for the order a second time. Terrible customer service, no resolution to their mistake. ”

“ Received unsealed goods that were damaged and not fit for purpose, returned them only to have them sent back to me saying they were not damaged and bits were missing! Awful customer service. Do not use. ”

“ I'm a little regretful I placed my first order with this company 5 days ago and yes you guessed it, no sign of goods or communication. Customer service is awful. First and last Simply Be. Let's hope it fits if it ever arrives, cannot wait for the return and refund process! ”

“ I have tried to return a parcel using the courier collection service. I cannot take it back to a drop off point due to illness & they offer a service to collect from home. 16 times I have waited in for collection. Don’t use this service. It’s diabolical! ”

“ awful customer service and delivery ”

“ Poor goods and customer service. Not helpful when people struggle to pay due to circumstances beyond your control.would not accept my settlement offer and generally not a nice company to deal with ”

“ I need my order. Its a xmas present Evri lost it and noone had contacted me until i reached out to your chat today You have my money for a month I just need my order for gods sake Your customer service said they would resend it next day delivery but agaun no confirmation in my email You should learn how to do business I need my order ”