SimplyIOA Reviews

Name: SimplyIOA
Address: 3210 Lake Emma Road, Lake Mary, Florida
Rating: 4.65

4.7 Rating 1,229 Reviews

91 %

of reviewers recommend SimplyIOA

4.7

Based on 1,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About SimplyIOA:

SimplyIOA makes purchasing insurance simple.

With just a few details, customers can compare insurance quotes from the nation's most trusted companies and purchase a policy online or over the phone in minutes.

What SimplyIOA can offer you

1. Choice of top insurance companies
2. Best available coverage and rates
3. 20+ insurance products in 48 states
4. Personalized quotes in minutes
5. Dedicated customer support
6. Customer rating of 4.7 out of 5

Visit Website

Phone:

833.872.4467

Email:

marketing@simplyioa.com

Location:

3210 Lake Emma Road,
Lake Mary
Florida
32746

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with and communicate with. Also decently priced.”

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Posted 6 months ago

“Very easy and smooth process”

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Posted 6 months ago

“Got home and auto insurance with little problem. Everything was completed in less then week at a price I like. Sonia Garcia was invaluable as a resource”

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Posted 6 months ago

“The best service”

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Posted 6 months ago

“Good expiriance”

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Posted 6 months ago

“your company droped the ball, my on file. My problem came after getting a new policy, your processor did not sent documents all together. The insurance company wanted to cancel my policy because they never received all docment. The processor sent separate files never telling the insurance company the files were separate.”

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Posted 6 months ago

Hi Ronald We greatly appreciate your feedback and want to apologize for the issues you encountered regarding the handling of your policy documents. This is not the level of service we strive to provide, and we regret any inconvenience this has caused. I want to assure you that your complaint has been forwarded to our leadership team, and a member will reach out to you directly. Thank you for bringing this to our attention. We hope to have the chance to improve your experience with us. Kind regards, Amy

Posted 6 months ago

“It was my first time getting insurance and Michael had assisted me, he was a wonderful IOA agent and reassured me on anything and calmed my anxiety, He helped me get a great price and i would recommend him as an agent.”

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Posted 6 months ago

“I am being insured by this company about two to three months ago, and so far the representatives seem to be honest knowledgeable and very courteous.”

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Posted 6 months ago

“I was being charged for something that wasn't necessary and they really didn't seem like they wanted to help me and take this charge off so I had to continually call back to make sure that it was done but I'm still not sure if it is”

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Posted 6 months ago

Hi Roger, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced and the difficulties you faced in getting it resolved. This is not the level of service we strive to provide, and we understand your frustration. I would like to reassure you that I have escalated your complaint to our leadership team, and a member will contact you directly. Your feedback is valuable to us, and we are committed to improving our processes to prevent similar issues in the future. Kind regards, Amy

Posted 6 months ago

“My agent was friendly and helpful.”

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Posted 6 months ago

“Simply IOA got me auto insurance $50 less than I was able to find anywhere online.”

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Posted 6 months ago

“I was able to obtain auto insurance at a savings. I hope it was just not an introductory rate.”

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Posted 6 months ago

“It was an easy process speaking with the representative. My only issue was getting all the documents proving I had previous insurance.”

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Posted 6 months ago

“It’s all good! The agents I spoke to were very respectful and helpful in assisting the issues I called about! Diana Anderson especially listened to my concerns and was able to resolve them! She then quickly followed up with an email to ensure and help me get closure on my concerns! Thank you for listening, understanding and being efficient in assisting me!”

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Posted 6 months ago

“Excellent”

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Posted 6 months ago

Hi Ken, We are thrilled to hear that you had an excellent experience with our services. At SimplyIOA, we strive to ensure that every customer receives outstanding service, so it's truly rewarding to know that we have met your expectations. Once again, we appreciate your feedback and look forward to serving you in the future. Kind regards, Amy

Posted 6 months ago

“Good service and helpful Callsback to be sure all questions are answered”

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Posted 6 months ago

Hi Connie, At SimplyIOA, we strive to provide excellent customer service and ensure that all our customers' questions are answered. We believe in going the extra mile to meet your needs and create a seamless experience. Knowing that we were able to assist you and exceed your expectations is truly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We are always here to help! Kind regards, Amy

Posted 6 months ago

“Quick response”

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Posted 6 months ago

Hi Alvin, Quick response is something we pride ourselves on, so we're glad to hear that it made a difference in your interaction with us. We understand the value of efficiency and aim to provide swift assistance to all our customers. Thank you again for choosing SimplyIOA. We look forward to serving you again in the future! Kind regards, Amy

Posted 6 months ago

“My agent was friendly and helpful.”

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Posted 6 months ago

Hi Jacqueline, We are thrilled to hear that your agent was friendly and helpful in assisting you. Our team strives to provide top-notch customer service, and it's incredibly rewarding to know that we accomplished that goal during your interaction. Once again, thank you for choosing SimplyIOA and for taking the time to share your positive experience with us. Should you need any further assistance in the future, please don't hesitate to reach out. Kind regards, Amy

Posted 6 months ago

“Was new to Naples area in January 2024. I needed to establish insurance for our new home. After comparing ten other companies, I chose SimplyIOA because they took the time to answer my many questions without hesitation. They were knowledgeable and most importantly, they treated me like family. I am convinced I made a great decision. 👸”

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Posted 6 months ago

Hi Diane, Thank you for choosing SimplyIOA for your insurance needs and for sharing your positive experience! We're thrilled to hear that our team took the time to address your questions and make you feel like family. Providing personalized service and ensuring our clients feel supported are top priorities for us. We're honored by your trust and look forward to continuing to serve you. If you ever have more questions or need assistance, please don't hesitate to reach out. Kind regards, Amy

Posted 6 months ago

SimplyIOA is rated 4.7 based on 1,229 reviews