Name: SimplyIOA
Address: 3210 Lake Emma Road, Lake Mary, Florida
Rating: 4.65

“Our Lender recommended IOA and the quote came lower than the competition.”

Posted 1 year ago

Hi Zacharie, Welcome to the SimplyIOA family! Thank you for shopping your insurance us and taking the time to share your wonderful feedback. We have a team of agents who are devoted to delivering exceptional service and the best price possible for every customer. I am so pleased you benefited from the best rate possible and I hope you enjoy your savings spending time with your friends and family. We appreciate the opportunity to serve you even better in the future and look forward to hearing from you again. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“It went smoothly”

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Posted 1 year ago

Hi Steve, Thank you for shopping your insurance with SimplyIOA and taking the time to leave a five star review! We have a wonderful team of agents who are passionate about what they do and devoted to delivering exceptional service to every customer. I am so pleased you had a smooth experience! We would be honored if we could assist you with any of your future insurance needs and look forward to speaking with you again. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“It went smoothly”

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Posted 1 year ago

Hi Steve, Thank you for shopping your insurance with SimplyIOA and taking the time to leave a five star review! We have a wonderful team of agents who are passionate about what they do and devoted to delivering exceptional service to every customer. I am so pleased you had a smooth experience! We would be honored if we could assist you with any of your future insurance needs and look forward to speaking with you again. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“My experience with Alex was pretty good, he was very friendly and helpful.”

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Posted 1 year ago

Hi Shlomo, Thank you for sharing your experience of shopping for insurance with SimplyIOA and our agent Alex. We are committed to providing exceptional service to our customers in any circumstance and ensuring the very best for you and your family. Alex is patient and skilled in insurance which makes it fun and easy! I am delighted he was helpful and friendly in providing you with a great experience. We very much value your custom and we would be delighted if we could help you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“I failed to understand why a Chapter 13 from 4 or 5 years ago would affect my homeowners insurance policy. The gentleman I spoke with was professional, but I completely and wholeheartedly disagree with a $300 up charge because I had some Financial issues a few years ago.”

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Posted 1 year ago

Hi Calvin, Thank you for contacting SimplyIOA regarding your homeowners insurance. I am very sorry to hear that you had a negative experience. Please feel reassured that every customer experience is of the utmost priority to us and I apologise for any inconvenience that the increasing cost of your policy may have caused you. Your satisfaction is our top priority and we appreciate the opportunity to improve with your feedback. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Very easy process , Mike Stanton made process very easy and simple”

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Posted 1 year ago

Hi Girish, Thank you for trusting SimplyIOA with your insurance needs, it is a great honour to serve you! I am delighted to read that you would rate the customer service provided by Mike five stars. We understand that insurance can so often be difficult and confusing but we are committed to changing this by offering insurance the Simply way. Feedback like yours motivates us to continue providing the best service possible, thank you so much. We would be honoured if we could assist you with your future insurance needs and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Very easy process , Mike Stanton made process very easy and simple”

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Posted 1 year ago

Hi Girish, Thank you for trusting SimplyIOA with your insurance needs, it is a great honour to serve you! I am delighted to read that you would rate the customer service provided by Mike five stars. We understand that insurance can so often be difficult and confusing but we are committed to changing this by offering insurance the Simply way. Feedback like yours motivates us to continue providing the best service possible, thank you so much. We would be honoured if we could assist you with your future insurance needs and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“once you get your insurance through them they start spamming your email with ads from their “partners.””

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Posted 1 year ago

Hi Alan, Thank you for contacting SimplyIOA regarding your insurance needs and taking the time to share your feedback with us. If you have any concerns regarding your e-mail preferences please get in contact with one of our team who will be happy to guide you through which communications you would like to receive. Your satisfaction is our top priority and we appreciate the opportunity to improve. We look forward to hearing from you again in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“As a senior receiving and reading documents by internet just doesn’t work. Also need to have one agent to speak to regarding questions and help. If I had known I wasn’t speaking directly with the insurance company I would never have changed my insurance company.”

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Posted 1 year ago

Hi Patricia, Thank you for contacting SimplyIOA regarding your insurance. I am very sorry to hear that you had a lengthly experience in securing your policy. Please know that every customer experience is of the utmost priority to us I apologise for any inconvenience that this may have caused you. We pride ourselves on offering a service readily available to everyone in branch, online and on the phone. If you feel any of these services are better suited to your needs, we will be delighted to assist you. I thank you sincerely for your input. Your satisfaction is our top priority and we appreciate the opportunity to improve so that we can serve you better in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Fast, and efficient service”

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Posted 1 year ago

Hi Steven, Thank you for sharing your positive feedback! At SimplyIOA we take so much pride in providing an efficient and prompt service to all of our customers online, over the phone and in branch. If you have any further questions or require assistance with additional coverage, please do not hesitate to contact us. We look forward to serving you even better in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Fantastic”

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Posted 1 year ago

Hi Andreen, Thank you for shopping your insurance with SimplyIOA. We have a wonderful team of agents who are passionate about what they do and devoted to delivering exceptional service to every customer. I am so pleased you had a fantastic experience! We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Thanks so much”

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Posted 1 year ago

Hi Ana, Thank you for shopping your homeowners insurance with SimpyIOA! It is an honor to have you as part of our family. Our agents are committed to providing you with the highest level of coverage and for the best price. I am delighted that you have benefited from our five star service. We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Just the patient with me trying to get my documents”

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Posted 1 year ago

Hi Mickey, Thank you for shopping your insurance the Simply way and taking the time to leave a five-star review for our agents! Our team works tirelessly to ensure that every interaction is handled with efficiency. You are most welcome to get in touch at any time should you have any further questions when getting your papers. We would be honored if we could assist you with any of your future insurance needs and very much look forward to hearing from you again. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Mike was exceptional in helping us acquire the best policy at the best price range for us. He went above and beyond to make sure that we got a fair rate for our home insurance policy.”

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Posted 1 year ago

Hi Krystal, Thank you for shopping with SimplyIOA and for taking the time to leave us such incredible feedback, I am so proud! Mike is a wonderful agent and a valued member in our talented team of insurance experts. No challenge is too big, he will ensure to give every customer the time required to best meet their needs, always offering them the best coverage for the best price. I am thrilled you have had an exceptional experience and are pleased with your final rate. Please do not hesitate to get in touch with any future questions and we would be honored if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Mike was exceptional in helping us acquire the best policy at the best price range for us. He went above and beyond to make sure that we got a fair rate for our home insurance policy.”

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Posted 1 year ago

Hi Krystal, Thank you for shopping with SimplyIOA and for taking the time to leave us such incredible feedback, I am so proud! Mike is a wonderful agent and a valued member in our talented team of insurance experts. No challenge is too big, he will ensure to give every customer the time required to best meet their needs, always offering them the best coverage for the best price. I am thrilled you have had an exceptional experience and are pleased with your final rate. Please do not hesitate to get in touch with any future questions and we would be honored if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Cris was great”

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Posted 1 year ago

Hi Bonnie, Thank you for shopping your insurance the Simply way and for taking the time to share feedback of your outstanding experience! I agree that Cris is an exceptional agent and I will ensure that he receives a copy of your kind feedback. We would be honoured if we could assist you with your future insurance needs and look forward to hearing from you again soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“The experience very good”

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Posted 1 year ago

Hi Ana, Thank you for trusting SimplyIOA with your homeowners insurance. I am truly delighted to see your five star review of your experience. It is our goal to provide an exceptional service and piece of mind to all of our customers. We call it insurance the Simply way. We are grateful for the opportunity to serve you and look forward to hearing from you again in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“The experience very good.”

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Posted 1 year ago

Hi Edwin, Thank you for shopping your homeowners insurance with SimplyIOA and taking the time to share your thoughts with us. We're absolutely thrilled to have made a positive impact on your insurance journey. We are grateful for the opportunity to serve you and look forward to hearing from you again in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Save my life !!!!”

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Posted 1 year ago

Hi Enrique, Thank you for choosing to shop your homeowners insurance the Simply way and welcome to the Simply family. Your feedback has touched us deeply! We are honoured to be a part of your journey and to have made a meaningful impact on your life. You and your families safety is our top priority. Thank you for placing your trust in us. Your story reminds us of the importance of what we do every day. Please do not hesitate to reach our should you require any additional coverages. We are grateful for the opportunity to serve you and look forward to hearing from you again in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Satisfied with the service”

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Posted 1 year ago

Hi Jeffery, Thank you for shopping your homeowners insurance with SimplyIOA and taking the time to leave your feedback. I am delighted to hear that you are satisfied with our service! Your satisfaction is our main priority and I am thrilled that we were able to meet your expectations. If you have any further questions or require further assistance please do not hesitate to reach out. Thank you again for choosing insurance the Simply way. We look forward to speaking to you again in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

SimplyIOA Reviews