SimplyIOA Reviews

Name: SimplyIOA
Address: 3210 Lake Emma Road, Lake Mary, Florida
Rating: 4.64

4.6 Rating 1,230 Reviews

91 %

of reviewers recommend SimplyIOA

4.6

Based on 1,230 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About SimplyIOA:

SimplyIOA makes purchasing insurance simple.

With just a few details, customers can compare insurance quotes from the nation's most trusted companies and purchase a policy online or over the phone in minutes.

What SimplyIOA can offer you

1. Choice of top insurance companies
2. Best available coverage and rates
3. 20+ insurance products in 48 states
4. Personalized quotes in minutes
5. Dedicated customer support
6. Customer rating of 4.7 out of 5

Visit Website

Phone:

833.872.4467

Email:

marketing@simplyioa.com

Location:

3210 Lake Emma Road,
Lake Mary
Florida
32746

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a great experience. I have already recommended SimplyIOA to some members of my family and friends.”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Pascale, We are honored that you chose to shop your homeowners' insurance with SimplyIOA. Thank you! Recommending us to your friends and family is the best feedback you give. At SimplyIOA we are committed to providing customers with the highest level of coverage for the best price and we would be honored if we could assist you with your future insurance needs. We look forward to hearing from your family and friends. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Had a good agent that helped”

Helpful Report

(SimplyIOA) - Posted 2 years ago

“It required the Branch Manager to provide a satisfactory response. Agents are not helpful.”

Helpful Report

(Oldsmar Renewal) - Posted 2 years ago

“My experience with IOA has always been excellent! Their customer service is top-notch, and they are always willing to answer questions and discuss any concerns that I may have. Their response time has always been very good, whether by telephone or by email. When I have gone to an office, there has always been someone there who can help with the matter at hand.”

Helpful Report

(Keys Renewal) - Posted 2 years ago

Hi Richard, Thank you for purchasing your auto insurance with SimplyIOA and for taking the time to leave your kind feedback. I am delighted that you have benefited from the expertise and exceptional customer care provided by our insurance experts at every point of contact. We are committed to a friendly presence online, over the phone and in-branch, making the insurance process as simple as can be so that you have more time to spend with your friends and family. We would be honored if we could assist you with any of your future insurance needs. We look forward to welcoming you back to a branch or speaking with you on the phone! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Excellent service”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Angelica, We are delighted that you chose to shop your insurance with SimplyIOA, thank you for your kind feedback. At SimplyIOA we are committed to providing our customers with exceptional service. Insurance no longer needs to be a complex and time-consuming experience which is why we have created the Simply way. With just a few essential details, we allow everyone to compare quotes from our trusted partners and buy a policy in minutes. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Easy to navigate and I appreciate the notifications”

Helpful Report

(SimplyIOA Renewal) - Posted 2 years ago

Hi Olga, Thank you for trusting SimplyIOA with your insurance. I am delighted that you have had an easy experience and you found our notifications helpful! At SimplyIOA we are committed to saving customers time and in turn gifting them more time to spend with their friends and family. We would be honored if we could assist you with your future insurance needs. I look forward to hearing from you! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Not happy the couldn’t pull my I’d up”

Helpful Report

(SimplyIOA) - Posted 2 years ago

“Good communication and feedback. Good response to email requests.”

Helpful Report

(Keys Renewal) - Posted 2 years ago

Hi there, We are delighted that you chose to shop your insurance with SimplyIOA, thank you! I am so proud that you found our agents helpful and efficient. Insurance can seem complex and overwhelming which is why we have introduced the Simply way. We are committed to breaking down the complicated language and ensuring that every customer understands their purchase. Our team are insurance experts, passionate about insurance so that you don't have to be. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“So sweet so professional on top of her game made me feel comfortable and even explain things to me that I did not understand she”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Robin, Thank you for purchasing your auto insurance with SimplyIOA and for taking the time to leave your kind feedback. Our team is committed to providing you with the best coverage to suit your needs and for the best price possible. We are delighted that you have not only had a simple experience but that our team was helpful and informative in answering your questions. The world of insurance can be difficult and confusing but we are committed to changing this by providing insurance The Simply Way. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I was unable to renew my policy because it was very difficult to access. I put in my policy number and information however, the system did not find it and gave me error messages. I verified my information and it was correct. Also, I called a few times and did not reached anyone. I currently do not have insurance on my home due to the poor system and because could not reach anyone by phone. I feel very disappointed.”

Helpful Report

(SimplyIOA Renewal) - Posted 2 years ago

“Very pushy and not very personal about a person's needs.”

Helpful Report

(Oldsmar) - Posted 2 years ago

“Very friendly and helpful. Your people checked the various companies you represent at my request to be sure I was getting the best coverage.”

Helpful Report

(Oldsmar Renewal) - Posted 2 years ago

Hi Joann, Thank you for shopping with SimplyIOA. We consider every customer a part of our family. Everyone's values and needs are of the highest importance. We ensure to carefully consider each individual's requirements before finding the best coverage to suit them, for the best price possible. We value your custom and we would be delighted if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Prompt service, very friendly and helpful.”

Helpful Report

(Oldsmar Renewal) - Posted 2 years ago

Hi Gloria, Thank you for shopping your insurance with SimplyIOA and taking the time to share kind words for our friendly agents. Customer service is our top priority. We have an exceptional team of experts who are confident in delivering insurance the Simply Way. I am so pleased that you enjoyed your experience. We would be delighted if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I’m not sure what I am reviewing as I have not talked to anyone in awhile”

Helpful Report

(Keys Renewal) - Posted 2 years ago

“Best option for low policy payments offered. Thanks”

Helpful Report

(SimplyIOA Renewal) - Posted 2 years ago

Hi Regina, Thank you for shopping your insurance with SimplyIOA. We are here to break down the complicated policies and ensure every customer purchases the coverage best suited to them for the best price possible. I am delighted that you had a positive experience with our team. We would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Actually, you guys weren't really involved in the renewal other than sending notices. I schedule/pay the premium directly to Progressive on their site. One thing I would recommend is instead of sending me email reminders saying 'Call us, we may be able to find you a better deal' do some research and let me know that you found me a better deal on my insurance and the details. Now that would be what they call WOW servicw.”

Helpful Report

(Keys Renewal) - Posted 2 years ago

Hi Ned, Thank you for taking the time to leave us such thoughtful feedback. At SimplyIOA we are committed to providing every customer with a world-class service and we welcome all kinds of feedback and great ideas. At SimplyIOA it is our top priority to provide the best coverage for the best price possible. Thank you for getting in touch. We would be delighted if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Good communication regarding automatic renewal and benefits. Easy peasy.”

Helpful Report

(Keys Renewal) - Posted 2 years ago

Hi Richard, We are delighted that you chose to shop your auto insurance with SimplyIOA, thank you for your kind feedback. Easy peasy is exactly what we aim to be! At SimplyIOA we are committed to providing our customers with an exceptional service. Insurance no longer needs to be a complex and time-consuming experience which is why we have created the Simply way. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“How can I tell you how my experience was if I am not familiar with SimplyIOA, and I have no idea what I purchased that would ask me how my experience was??? I cannot recommend ANYTHING if I don't know what it is. What a TERRIBLE poll!!!!”

Helpful Report

(Oldsmar Renewal) - Posted 2 years ago

“She was an outstanding representative, look forward to dealing with Taylor in the future”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Michael, Thank you for purchasing your insurance with SimplyIOA. I could not agree more with your feedback for Taylor, she is a wonderful agent and an insurance expert. I have passed on your kind words. She is delighted with your kind feedback and asked me to pass on her sincere thanks, it was a pleasure to speak with you. She looks forward to hearing from you again in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Kimberly was very informative and follow up throughout the process.”

Helpful Report

(Oldsmar Renewal) - Posted 2 years ago

Hi Osvaldo, Thank you for shopping with SimplyIOA and for taking the time to leave us such incredible feedback, I am so proud! Kimberly is a wonderful agent and an incredible asset to our talented team of insurance experts. No challenge is too big for SimplyIOA, we will ensure to give every customer the time required to best meet their needs, always offering them the best coverage for the best price. We would be delighted if we could assist you with any future insurance needs and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

SimplyIOA is rated 4.6 based on 1,230 reviews