Name: SimplyIOA
Address: 3210 Lake Emma Road, Lake Mary, Florida
Rating: 4.64

“Debbie Friis-Pettitt Provided excellent service. She responded promptly to our initial request and even worked on a Saturday and Sunday to finalize our policy.”

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Posted 1 year ago

Hi Alvin, Thank you for choosing SimplyIOA when shopping your homeowners insurance and welcome to the SimplyIOA family! Debbie is a wonderful agent, committed to delivering outstanding customer experiences. I am so pleased to hear that she responded promptly to your request and worked hard to finalize your policy. I will ensure that she receives your wonderful feedback! Thank you so much! We would be honored if we could assist you with any of your future insurance needs and very much look forward to hearing from you again soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Your people did a fabulous job. Got me coverage for half the price everyone else was saying.”

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Posted 1 year ago

Hi Gene, Thank you for shopping insurance the Simply way and welcome to the SimplyIOA family! I am thrilled that you agree our agents do a fabulous job! Your satisfaction is the top priority of everyone on our team. It is so rewarding to know we have met your expectations! We would be honored if we could assist you with any of your future insurance needs and look forward to speaking with you again soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Great customer service and experience ty!”

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Posted 1 year ago

Hi Debbie, Thank you for providing feedback having purchased insurance the Simply way. We are very grateful for your trust in us! I sincerely appreciate your kind words and I am delighted to hear that our agents provided you with great customer service and a five star experience. Thank you again for shopping with us. I look forward to hearing from you again in the very near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“My experience with Simply IOA was professional assistance, quick and thorough quotes, and competitive rates. Job well done, you made my insurance shopping much easier.”

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Posted 1 year ago

Hi Michael, Thank you for purchasing your homeowners insurance with SimplyIOA and taking the time to leave your wonderful five star feedback. Your opinion means so much to us. I am so proud to hear that our friendly agents have served all expectations in a professional manner and provided you with competitive rates. We are incredibly passionate about what we do and we are committed to providing customers with a straightforward and professional experience. It was a joy to read your review, thank you! We very much value your custom and we would be delighted if we could assist you in securing insurance again in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Sonia was very helpful!”

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Posted 1 year ago

Hi Robert, Thank you for sharing your feedback about your experience with Sonia! I am thrilled to hear that you found her helpful when purchasing your auto and homeowners insurance. We take great pride in our team of knowledgeable and dedicated agents who strive to provide the best possible service to our valued customers. I will ensure Sonia receives a copy of your review, I know she will be so grateful. We are honored to have the opportunity to serve you and look forward to hearing from you again in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Quick easy and I saved quite a bit”

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Posted 1 year ago

Hi Marilyn, Thank you for trusting SimplyIOA with your auto insurance needs and for taking the time to share your feedback with us, it is a great honor to serve you! I am delighted to read that you would rate our quick customer service and great rates five stars. Feedback like yours motivates us to continue providing the best service possible. I hope you enjoy your savings spending time with those that mean the most to you. We would be honored if we could assist you with your future insurance needs and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Accurate and very professional”

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Posted 1 year ago

Hi Carlos, Thank you for trusting SimplyIOA with your homeowners insurance. It is an honor to serve you! I am thrilled to hear that your experience was a positive one and that you found our experienced agents accurate and professional. We are always here to assist you, answer your questions, and guide you through the entire journey. We look forward to serving you again in the very near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“I cannot imagine a better representative for your company than Debbie Friis. She was invaluable in helping me with the purchase of my home insurance. Patiently answering all my questions and assisting me with the process! I will definitely recommend Simply IOA and Debbie to family and friends!”

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Posted 1 year ago

Hi Suzanne, Welcome to the SimplyIOA family! Thank you for shopping your homeowners insurance with us and for taking the time to praise Debbie. She is a wonderful agent, truly committed to finding the best policy for each customer. I am delighted that you found her invaluable and patient in answering all of your questions. Recommending us to your friends and family is the best feedback that you can give, I thank you very sincerely and I will ensure that Debbie receives a copy of your wonderful review! We look forward to hearing from you and your friends and family very soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Dylan was very knowledgeable and very responsive. I would recommend to anyone looking for new Home Insurance!”

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Posted 1 year ago

Hi Daniel Welcome to the SimplyIOA family! Thank you for purchasing your homeowners insurance with SimplyIOA and taking the time to leave your kind feedback for our agent Dylan. I am delighted to hear that you benefited from his knowledge. He is a brilliant agent committed to providing every customer with an excellent experience. We would be honored if we could assist you with your future insurance needs and I look forward to hearing from you, your friends and your family. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Jeff is patient and a very knowledgeable rep. It eased my mind that I was able to rely on Jeff to find me the best auto and homeowner's quotes. Thank you Jeff!”

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Posted 1 year ago

Hi Rosa, Thank you for sharing your positive experience shopping both homeowners and auto insurance the Simply way. I am delighted to hear that Jeff eased your mind during what can so often seem a stressful process! We strive to provide excellent coverage, prompt customer support and peace of mind to all of our policy holders. If you have any further questions or require additional coverages, please do not hesitate to get in touch. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“I believe it was a very friendly and comfortable experience dealing with the company I was very pleased the agents were very friendly and compassionate.”

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Posted 1 year ago

Hi Frances, Thank you for shopping the Simply way! We're thrilled that you had an friendly and comfortable experience when purchasing your homeowners insurance with our compassionate agents. Your satisfaction is the top priority of every agent on our team. It is so rewarding to know we have met your expectations! We would be honored if we could assist you with any of your future insurance needs and look forward to speaking with you again soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“I cannot imagine a better representative for your company than Debbie Friis. She was invaluable in helping me with the purchase of my home insurance. Patiently answering all my questions and assisting me with the process! I will definitely recommend Simply IOA and Debbie to family and friends!”

Helpful Report

Posted 1 year ago

Hi Suzanne, Welcome to the SimplyIOA family! Thank you for shopping your homeowners insurance with us and for taking the time to praise Debbie. She is a wonderful agent, truly committed to finding the best policy for each customer. I am delighted that you found her invaluable and patient in answering all of your questions. Recommending us to your friends and family is the best feedback that you can give, I thank you very sincerely and I will ensure that Debbie receives a copy of your wonderful review! We look forward to hearing from you and your friends and family very soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Selina was great. Very good at communicating and making sure I understood the policies and options. She was able to find us a competitive price.”

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Posted 1 year ago

Hi Lindsey, Thank you for trusting SimplyIOA with your insurance and also for taking time out of your day to leave such a wonderful review for Selina. I assure you that we will remain committed to providing you with the best coverage possible to ensure you will never have concerns. Please enjoy your savings spending time with your friends and family! We would be honored if we could assist you with your future insurance needs. I look forward to hearing from you again soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“I had a lovely experience don in a way that I could simply understand Very Very good 👍😊 ✌️”

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Posted 1 year ago

Hi David, Thank you for shopping your insurance with SimplyIOA and for taking the time to leave your kind feedback. Our team is committed to providing you with the best coverage to suit your needs and it is a joy to hear that you had a lovely experience in doing so! I am also delighted that you found us helpful and informative so that you understood your purchase. We call it insurance the Simply way! We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Super congenial agent, and she found a lower rate!”

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Posted 1 year ago

Hi Teya, Thank you for purchasing your auto insurance with SimplyIOA and taking the time to leave your wonderful feedback, your opinion means so much to our team! I am so pleased we have provided you with a five star service and found you a new, lower rate. We are incredibly passionate about what we do and we are committed to providing customers with a straightforward and professional experience. We call it the Simply Way! We value your custom and we would be delighted if we could assist you in securing insurance again in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“The agent was very good and helped me quickly with a quote.”

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Posted 1 year ago

Hi Lawrence, Thank you for shopping your homeowners insurance the Simply way and for sharing your positive feedback of our agents! At SimplyIOA we take so much pride in providing an efficient and helpful service to all of our customers. Kind words like yours motivate our teams at every touch point to continue delivering the best possible experience. If you have any further questions or require assistance with additional coverage, please do not hesitate to contact us. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Too expensive but I have to have so you bite the bullet as they say,”

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Posted 1 year ago

Hi Shirley, Thank you for contacting SimplyIOA regarding your auto insurance and for taking the time to share your feedback with us. It is my aim to ensure that every customer receives a world class service, suited to their individual situation! We look forward to serving you again in the near future. You can shop for your insurance in branch, online or over the phone without any hidden fees or obligation to purchase. If you are unsure which is the best option for you, please call us on 877.760.6752 and one of our friendly agents will be more than happy to help you! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Cole was very helpful!”

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Posted 1 year ago

Hi lke, We are delighted you chose to shop your auto insurance with SimplyIOA and I am so proud that Cole has helped you to secure great coverage. I will ensure that he receives your kind feedback! We very much value your custom and we would be delighted if we could assist you in securing more great insurance options in the future. We look forward to hearing from you again. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Selina Clyde is the best”

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Posted 1 year ago

Hi John, Thank you for purchasing your auto insurance with SimplyIOA and also for taking time out of your day to leave a five star review for Selina. There is no doubt that she is in a team of the best insurance agents out there, committed to providing every customer with the best coverage for them in an efficient manner. We would be honored if we could assist you with your future insurance needs. I look forward to hearing from you again soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Great communication with Venssa Byrd about lower cost home and flood insurance”

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Posted 1 year ago

Hi John, Thank you for trusting SimplyIOA with both your homeowners and flood insurance and for taking the time to leave a five star review for Vanessa. She is an insurance expert! We're thrilled to hear that our service has pleased you with lower cost options and very much appreciate your custom. We would be honored to support you find more great rates for your additional insurance needs in the near future and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

SimplyIOA Reviews