SimplyIOA Reviews

Name: SimplyIOA
Address: 3210 Lake Emma Road, Lake Mary, Florida
Rating: 4.65

4.7 Rating 1,229 Reviews

91 %

of reviewers recommend SimplyIOA

4.7

Based on 1,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About SimplyIOA:

SimplyIOA makes purchasing insurance simple.

With just a few details, customers can compare insurance quotes from the nation's most trusted companies and purchase a policy online or over the phone in minutes.

What SimplyIOA can offer you

1. Choice of top insurance companies
2. Best available coverage and rates
3. 20+ insurance products in 48 states
4. Personalized quotes in minutes
5. Dedicated customer support
6. Customer rating of 4.7 out of 5

Visit Website

Phone:

833.872.4467

Email:

marketing@simplyioa.com

Location:

3210 Lake Emma Road,
Lake Mary
Florida
32746

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and experienced”

Helpful Report

Posted 1 year ago

Hi Sabrina, Thank you for trusting SimplyIOA with your auto insurance. It is an honor to serve you! I am thrilled to hear that your experience was a positive one and that you found our experienced agents professional. Our team of agents is always here to assist you, answer your questions, and guide you through the entire journey. We look forward to serving you again in the very near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“To become a customer is very very difficult - and process, and communication is slow - then once I became a customer, customer service was even worse. Regret I became a customer, but simply to time absorbing to shift away..”

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Posted 1 year ago

Hi Allan, Thank you for contacting SimplyIOA regarding your homeowners insurance. I am very sorry to hear that you had a negative experience. Please feel reassured that every customer experience is of the utmost priority to us and I apologize for any inconvenience that the slow pace of this process may have caused you. Your satisfaction is our top priority and we appreciate the opportunity to improve with your feedback. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Young lady, who helped me, was very pleasant and professional.”

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Posted 1 year ago

Hi Terryl, Thank you for trusting SimplyIOA with your homeowners insurance. It is an honor to serve you! I am thrilled to hear that your experience was a positive one and that you found our agents pleasant and professional. Our team of dedicated professionals is always here to assist you, answer your questions, and guide you through the entire journey. We look forward to serving you again in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Customer service is top-notch! My rep was helpful, friendly, and knowledgeable. He had me on my way with a great insurance policy, quickly!”

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you for shopping your auto insurance with SimplyIOA and for taking the time to leave us such incredible feedback, I am so proud! Diego is a wonderful agent and an incredible asset to our talented team of insurance experts. I agree with your top notch feedback and I am so pleased he showed you an efficient and friendly service. Please do not hesitate to get in touch with any future questions and we would be honored if we could assist you with any future insurance needs. I look forward to hearing from you soon! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Diego was consistently available to answer any questions we had. He was thorough and made sure we were informed about all of our options. My husband and I had a great experience and would definitely recommend SimplyIOA to everyone we know!”

Helpful Report

Posted 1 year ago

Hi Katherine, Thank you for sharing your positive experience shopping homeowners insurance the Simply way. I am delighted to hear that you and your husband would recommend us to your friends and family, thank you! Diego is a wonderful agent who works diligently to ensure that every customer understands their purchase. We strive to provide excellent coverage, prompt customer support and peace of mind to all of our policy holders. If you and your husband have any further questions or require additional coverages, please do not hesitate to get in touch. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Laura was really great and personable.”

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Posted 1 year ago

Hi Marnesia, Thank you for purchasing your insurance with SimplyIOA and taking the time to leave your wonderful feedback for Laura. We are incredibly passionate about what we do and we are committed to providing customers with a straightforward and professional experience. We value your custom and we would be delighted if we could assist you in securing insurance in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Professionals, very helpful took the time to explain what my coverage will be and now with the new increases in Fl home owners insurance. Selina answered my concerns and got back to me very fast.”

Helpful Report

Posted 1 year ago

Hi Tim, Thank you for purchasing your homeowners insurance with SimplyIOA and also for taking time out of your day to leave such a wonderful review for Selina. All of our agents are trained to the highest standard and provided will the best possible education to do the best by our customers as homeowners insurance continues to rise beyond our control in Florida. I assure you that we will remain committed to providing every customer with the best coverage for them in an efficient manner. Should you have any concerns or questions regarding this coverage to help you feel best protected, please do not hesitate to contact us. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Mike was knowledgeable, helpful, and friendly! A+ experience all around. Would definitely recommend!”

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you for shopping your auto insurance with SimplyIOA and for taking the time to leave Mike such incredible feedback, I am so proud! He is a wonderful agent and a valued member in our talented team of insurance experts. I am thrilled you have had an A+ experience and would recommend us to others, thank you! Please do not hesitate to get in touch with any future questions and we would be honored if we could assist you with any future insurance needs. I look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Fantastic experience everything was handled by Sonia with ease. Very professional but friendly at the same time. I have found my one and only insurance agent for good.”

Helpful Report

Posted 1 year ago

Hi Deborah, Thank you so much for taking the time to share your feedback of shopping homeowners insurance the Simply way with Sonia. I am so pleased we will remain your insurance provider in the future, it is an honor! Sonia is an integral part of our team, and we will make sure to pass on your appreciation. We are dedicated to helping our clients make informed decisions and ensuring that you feel secure with your insurance coverage. If you have any further questions or require assistance with additional coverage, please do not hesitate to contact us. We look forward to serving you even better in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Always great! Best customer service”

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Posted 1 year ago

Hi Michael, Thank you for sharing your positive feedback! At SimplyIOA we take so much pride in providing an efficient and prompt service to all of our customers online, over the phone and in branch. If you have any further questions or require assistance with additional coverage, please do not hesitate to contact us. We look forward to serving you again in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Vanessa was very helpful and communicated quickly. I have referred her to my friends for their insurance needs.”

Helpful Report

Posted 1 year ago

Hi Terri, Thank you for providing feedback about your experience after shopping for homeowners insurance the Simply way. I sincerely appreciate your kind words and I am delighted to hear that Vanessa was helpful and communicated quickly. We are grateful for your trust in us, and we look forward to meeting your friends. I can assure you they will benefit from the same exceptional service! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“very helpful on all the process steps”

Helpful Report

Posted 1 year ago

Hi Timothy, Thank you for providing feedback about your experience when shopping for homeowners insurance. We are very grateful for your trust in us! I sincerely appreciate your kind words and I am delighted to hear that you found our agents very helpful throughout your journey. Thank you again for shopping the Simply way. I look forward to hearing from you again in the very near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Very happy with the way that it worked out”

Helpful Report

Posted 1 year ago

Hi Tim, Thank you for purchasing your insurance with SimplyIOA and for taking the time to leave your kind feedback. Our team is committed to providing you with the best coverage to suit your needs and for the best price possible. I am delighted that you are very happy with your experience! We would be honored if we could assist you with any of your future insurance needs and I look forward to speaking with you in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Great rates. Quick service. Easy to reach with questions.”

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Posted 1 year ago

Hi Elizabeth, Thank you for trusting SimplyIOA with your insurance needs and for taking the time to share your feedback with us, it is a great honor to serve you! I am delighted to read that you would rate our quick customer service and great rates five star. Feedback like yours motivates us to continue providing the best service possible. We would be honored if we could assist you with your future insurance needs and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“I had a very good experience with Simply IOA, I was given very good insurance options and obtained a very good rate. Information flowed quickly and professionally. I am very satisfied!”

Helpful Report

Posted 1 year ago

Hi Michael, Thank you for shopping the Simply way! We're thrilled that you had an efficient and professional experience when purchasing your insurance with our agents. Your satisfaction is the top priority of every agent on our team. It is so rewarding to know that you are very satisfied and would rate your us five stars, thank you! We would be honored if we could assist you with any of your future insurance needs and look forward to speaking with you again soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Debbie was very helpful”

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Posted 1 year ago

Hi Tasha, Thank you for sharing your feedback about your experience with Debbie! I am thrilled to hear that you found her to be professional and helpful. We take great pride in our team of knowledgeable and dedicated agents who strive to provide the best possible service to our valued customers. We are grateful for the opportunity to serve you and look forward to hearing from you again in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Agent Kimberly was very knowledgeable, professional, and most important Patient.”

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Posted 1 year ago

Hi Thom, Thank you for trusting SimplyIOA with your insurance needs. I am delighted that our agent Kimberley provided you with a professional and trustworthy experience. Insurance can so often seem difficult and confusing but Kimberly is an expert, confident in making the complex world of insurance sound simple. I will ensure that she receives a copy of your kind words, thank you! We would be delighted if we could assist you with any future insurance needs and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations

Posted 1 year ago

“Just the patient with me trying to get my documents”

Helpful Report

Posted 1 year ago

Hi Mickey, Thank you for shopping your insurance the Simply way and taking the time to leave a five-star review for our agents! Our team works tirelessly to ensure that every interaction is handled with efficiency. You are most welcome to get in touch at any time should you have any further questions when getting your papers. We would be honoured if we could assist you with any of your future insurance needs and very much look forward to hearing from you again. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Prefer direct contact with agent from insurance company”

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Posted 1 year ago

Hi Patricia, Thank you for contacting SimplyIOA regarding your insurance and for taking the time to share your feedback with us. I am sorry to hear that you are not completely satisfied with our communication and I sincerely apologise for any inconveniences you have faced in trying to secure coverage. It is my aim to ensure that every customer receives a world class service, suited to their individual needs. We appreciate the opportunity to rectify this situation and look forward to serving you again in the near future. You can shop for your insurance in branch, online or over the phone without any hidden fees or obligation to purchase. If you are unsure which is the best option for you, please call us on 877.760.6752 and one of our friendly agents will be more than happy to help! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“My agent Sonia Garcia was excellent in helping me find the best quote for my financial means. She was able to guide me to get a four-point inspection and a wind mitigation to try to get the lowest rate possible, something I was not aware of. She was prompt, professional, educational and very empathetic to my needs.”

Helpful Report

Posted 1 year ago

Hi Luz, Thank you for sharing your experience of shopping insurance the Simply way with our agent Sonia. She is a wonderful educator, who is passionate and experienced in insurance. I am delighted to hear that she gone above and beyond to ensure the best for you and secured you the lowest rate possible. We very much value your custom and we would be delighted if we could help you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

SimplyIOA is rated 4.7 based on 1,229 reviews