SimplyIOA Reviews

Name: SimplyIOA
Address: 3210 Lake Emma Road, Lake Mary, Florida
Rating: 4.64

4.6 Rating 1,230 Reviews

91 %

of reviewers recommend SimplyIOA

4.6

Based on 1,230 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About SimplyIOA:

SimplyIOA makes purchasing insurance simple.

With just a few details, customers can compare insurance quotes from the nation's most trusted companies and purchase a policy online or over the phone in minutes.

What SimplyIOA can offer you

1. Choice of top insurance companies
2. Best available coverage and rates
3. 20+ insurance products in 48 states
4. Personalized quotes in minutes
5. Dedicated customer support
6. Customer rating of 4.7 out of 5

Visit Website

Phone:

833.872.4467

Email:

marketing@simplyioa.com

Location:

3210 Lake Emma Road,
Lake Mary
Florida
32746

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this is the best run company and the best employee i ever dealt with i mean it i was at my breaking point trying to get insurance and it was because of their employees they just plain sucked”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi David, Thank you for sharing your experience of SimplyIOA. We are committed to providing a world-class service and I am so proud you feel our team are the best you have ever dealt with! I know the SimplyIOA family will be so excited by your feedback. We could not ask for better, thank you! We have an exceptional team of insurance experts who are confident in delivering insurance The Simply Way. Insurance no longer needs to be a complex and time-consuming experience. It is our top priority to not only provide the best coverage for the best price but ensure that every customer understands their purchase. We would be honored if we could assist you with your future insurance needs and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“James walked me thru the whole process. He made it so easy for me. 100% satisfied.”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Israel, Thank you for purchasing your insurance with SimplyIOA and for taking the time to leave your kind feedback for James. He is an insurance expert, committed to providing every customer with the best coverage to suit their needs and for the best price possible. I am delighted that you have not only had a simple experience, but that James was helpful and informative in answering your questions. The world of insurance can be difficult and confusing but we are committed to changing this by providing insurance The Simply Way. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“No problem at all”

Helpful Report

(Oldsmar Renewal) - Posted 2 years ago

Hi Marshall, Thank you for shopping your insurance with us, you are a highly valued member of the SimplyIOA family. I am delighted that you find our quote and buy process simple. It is the first of it's kind and offers customers a world class experience online, in branch and over the phone. We are very proud! We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“George D. is a professional and handled everything accordingly. As I shopped for insurance I was subjected to a lot of incompetency and inexperienced, careless people that just wanted to sell me anything they could.”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Michael, Thank you for shopping your insurance with us and taking the time to share kind words for George. He truly is an insurance expert. I have passed on your review at which he was delighted! At SimplyIOA every customer a part of our family and I am so pleased that you enjoyed your experience. We ensure to carefully consider each individual's requirements before finding the best coverage to suit them, for the best price possible. We would be delighted if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Ran so smooth.Gail was awsome. No problems”

Helpful Report

(Oldsmar Renewal) - Posted 2 years ago

Hi Blaise, Thank you for shopping for your insurance with us and taking the time to share your feedback with Gail. She is an insurance expert who is passionate about her role in customer service. She is patient in carefully considering each individual's requirements before finding the best coverage to suit them, for the best price possible. We are very lucky to have her in the SimplyIOA family. I will personally ensure that she receives your kind words. We would be delighted if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“My experience was by far the best - Your sales rep ( Taylor ) was very clear, attentive, and anxious to assist you - I have dealt with other agents but this time I was completely satisfied -”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Robert, Thank you for shopping for your insurance with SimplyIOA and taking the time to write such kind words. We are humbled! Taylor is an insurance expert and is truly passionate about her role in customer service. We are very lucky to have her in the SimplyIOA family. I have passed on your review at which she was delighted. She thanks you very sincerely, it means so much. We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you. We look forward to hearing from you in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I bought insurance for 2 cars and the bill was 81.49 a month, I get my first bill and now it's $117.49 a month. It's already gone up $35.00 a month. I feel like I've been conned. I have no tickets, accidents or anything on my record. What the F*#k!!!!!!!”

Helpful Report

(SimplyIOA) - Posted 2 years ago

“You online can't be beat. It's easy to use, easy to find things and payments take seconds! Thank you!”

Helpful Report

(Keys Renewal) - Posted 2 years ago

Hi LuAnn, Thank you for trusting SimplyIOA with your insurance. I am delighted that you have not only had an easy experience but that we were able to save you time. At SimplyIOA we are committed to saving customers time and in turn gifting them more time to spend with their friends and family. We would be honored if we could assist you with your future insurance needs. I look forward to hearing from you! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Great customer service took a few tries but got a great price. Worth the wait. Would recommend..”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Reginald, Thank you so much for purchasing your insurance with SimplyIOA and taking the time to leave your feedback. I am delighted to hear that we were able to find you the best policy for you at a better price. I hope you enjoy your savings by spending time with your friends and family. We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Alex Ragland did an outstanding job. He was very thorough, courteous, and a true professional. He's apparently dedicated to his profession and does an excellent job in helping make insurance purchasing much easier than expected. Thanks, Alex for a job well done!”

Helpful Report

(SimplyIOA) - Posted 2 years ago

“Easy renewal process with friendly email reminders. Easy ways to pay.”

Helpful Report

(Keys Renewal) - Posted 2 years ago

Hi James, Thank you for renewing your insurance with us, you are a highly valued member of the SimplyIOA family! I am delighted that you find our quote and buy process simple. It is the first of it's kind and offers customers a world class experience online, in branch and over the phone. We are very proud! We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Everything went very smooth and easy Reps were knowledgable and friendly”

Helpful Report

(Keys Renewal) - Posted 2 years ago

Hi Kenneth, Thank you for shopping your insurance with SimplyIOA and taking the time to share kind words for our team. We have an exceptional team of experts who are confident in delivering insurance the Simply Way. I am so pleased that you enjoyed your experience! We would be delighted if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“My rep was great and very helpful”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Robert, Thank you for trusting SimplyIOA with your insurance and taking the time to praise our agents. Providing an efficient and helpful service is the goal of every agent on our team. We are incredibly passionate about what we do and we are committed to providing customers with world-class service. We would be honored if we could assist you with your future insurance needs and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“We’ve never had a claim for any of our policies, but we won’t be able to afford to live here anymore after the astronomical hike in rates. What will IOA do when everyone has to leave? The people that buy our property will be paying cash and they won’t be needing any insurance. Seems like you’re cutting your own throat by forcing those of us that live and work here to leave. Who will run the stores and resorts when we are gone? Certainly not the rich oligarchs that will be buying all the vacant properties.”

Helpful Report

(Keys Renewal) - Posted 2 years ago

“I applied for 5 policies. I thought everything was set. The first time I received a call that said the policies needed to be paid for before they could be put into place. After a few calls, that was taken care of. A month later, I get a call saying one of my policies was not paid for. I made several calls and was promised a callback within a certain period of time twice, that didn't happen. I finally made contact with the underwriter and was told I would get a DocuSign that day and that I did not owe money. That was two days ago. I'm still waiting for the DocuSign and the email with an explanation. This was all done on line.”

Helpful Report

(SimplyIOA) - Posted 2 years ago

“Excellent customer service”

Helpful Report

(SimplyIOA) - Posted 2 years ago

“It was very convenient and I was handled professionally. The service was amazing!!”

Helpful Report

(SimplyIOA) - Posted 2 years ago

“No problems”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Cara, Thank you for trusting SimplyIOA with your insurance needs and taking the time to leave your feedback. We are incredibly passionate about what we do and we are committed to providing customers with world-class service. I am delighted that you found our team helpful and I hope we can further impress you in the future. We look forward to assisting you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“My agent Vianey is the best. She is always kind, efficient and helpful. I have and will continue recommended this company to friends, and family.”

Helpful Report

(Keys Renewal) - Posted 2 years ago

Hi Karen, Thank you for purchasing your insurance from SimplyIOA! Vianey is a wonderful agent and a highly valued member of the SimplyIOA family. I could not agree more with your kind words. I am so proud and will be sure to pass on your kind words. Recommending us to your family and friends is the best feedback you can give. We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Agent took care of us in a really professional manner.”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Lazaro, We are delighted that you chose to shop your insurance with SimplyIOA, thank you! I am so proud that you found our agents helpful and professional. Our entire team are insurance experts, passionate about insurance so that you don't have to be. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

SimplyIOA is rated 4.6 based on 1,230 reviews