SimplyIOA Reviews

Name: SimplyIOA
Address: 3210 Lake Emma Road, Lake Mary, Florida
Rating: 4.64

4.6 Rating 1,230 Reviews

91 %

of reviewers recommend SimplyIOA

4.6

Based on 1,230 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About SimplyIOA:

SimplyIOA makes purchasing insurance simple.

With just a few details, customers can compare insurance quotes from the nation's most trusted companies and purchase a policy online or over the phone in minutes.

What SimplyIOA can offer you

1. Choice of top insurance companies
2. Best available coverage and rates
3. 20+ insurance products in 48 states
4. Personalized quotes in minutes
5. Dedicated customer support
6. Customer rating of 4.7 out of 5

Visit Website

Phone:

833.872.4467

Email:

marketing@simplyioa.com

Location:

3210 Lake Emma Road,
Lake Mary
Florida
32746

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a pleasure speaking with a professional who was so well informed and stayed on top of every concern we had.”

Helpful Report

(Oldsmar) - Posted 2 years ago

Hi Roger, Welcome to the SimplyIOA family! Thank you so much for shopping your insurance with us and taking the time to write such a thoughtful review. Every member of the SimplyIOA team is an insurance expert, committed to providing every customer with insurance the Simply way. We will ensure every policy holder not only finds the best coverage to suit their needs, but understands their insurance. We look forward to assisting you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I called Simply IOA to inquire as to why my new roof was still listed as a roof from 2000 and not 2021. I was told they did not receive the wind mitigation that I had done on 3/11/2022. After getting in touch with the inspection company, I was told the report, somehow, did not get sent to Simply IOA. Within minutes the report was emailed to Simply IOA and I received a phone call from Simply IOA explaining they received the report and everything was taken care of and I would receive the discount for a new roof. Very professional and painless.”

Helpful Report

(Oldsmar Renewal) - Posted 2 years ago

Hi Zella, Thank you so much for purchasing your insurance with SimplyIOA and taking the time to leave your review. Our expert insurance agents are committed to providing our customers with insurance the Simply way. There is no problem you can present to us that we will not do our best to attend to. I am delighted that you had a smooth and professional experience! We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Vianey Diaz, my agent, has always been attentive and addresses my issues in a very timely manner. Thank you Vianey!”

Helpful Report

(Keys Renewal) - Posted 2 years ago

Hi Carlina! Thank you for purchasing your insurance with SimplyIOA and taking the time to leave such a wonderful review for Vianey, I am delighted that you had such a positive experience. At SimplyIOA we are committed to ensuring that you can purchase the correct policy in a fast and simple way. We know you have better things to do with your time. We would be honored if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“While you have a good portfolio of products, the performance of our agent, Cindy Perry, in the last 6 months has been unacceptable. She states that she has been continuously overwhelmed with work since November 2021. It takes more than a month to get responses to questions posed in emails and then we get answers only after hounding her with phone calls and voicemails. (She does not answer the phone.) I have tried to reach the supervisor for the Marathon office to be assigned another agent to no avail.”

Helpful Report

(Keys Renewal) - Posted 2 years ago

“Cindy Perry was great to work with. She was efficient and friendly and met deadlines as needed for closing.”

Helpful Report

(Keys Renewal) - Posted 2 years ago

Hi David, Thank you for trusting SimplyIOA with your insurance. We are delighted that you have not only had a simple experience, but that Cindy was reassuring in securing your policy before your deadline. She is an expert agent and a highly valued member of our team. I have passed on your review at which she was delighted. She has asked me to pass on her sincere gratitude! We look forward to assisting you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Vicki was very pleasant”

Helpful Report

(SimplyIOA Renewal) - Posted 2 years ago

Hi Autris, We are delighted that you chose to shop your insurance with SimplyIOA! Thank you for sharing your kind feedback for Vicki. She is a wonderful insurance agent and a highly valued member of our team. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“thanks for the help”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Sidney, Thank you for shopping your insurance with SimplyIOA and taking the time to leave us a five star review. I am delighted to hear that you had a positive experience and I hope that we will hear from you again very soon! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Everyone at IOA is friendly and professional. I have great respect for Dr Locker and will continue to recommend him”

Helpful Report

(SimplyIOA Renewal) - Posted 2 years ago

Hi Doreen, Thank you for shopping your insurance with us and taking the time to praise our wonderful team of insurance experts. We truly value your custom and we would be delighted if we could assist you with any future insurance needs. We look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I got an email that my homeowners & auto insurance were due & my homeowners is not due until June.”

Helpful Report

(Keys Renewal) - Posted 2 years ago

“My husband and I appreciate the professionalism and helpful, friendly service from IOA. Debbie Friss-Pettitt helped us through the hurricane Irma nightmare and has guided us through all our insurance needs. When our friends complain about their insurance companies we recommend that they switch to IOA. We have problems with our mail because we move around a lot throughout the year. Being able to call IOA and pay our bills over the phone saves us the worry that our mail might not get to us.”

Helpful Report

(Keys) - Posted 2 years ago

Hi Marlene, Firstly I am sorry to hear of your experience with Hurricane Irma. I am so proud that Debbie was helpful and professional in assisting you with this experience. She is a wonderful agent. We understand that insurance can so often be difficult and confusing but this no longer needs to be the case. This is why we have created insurance, the Simply way. We are committed to providing our customers with the highest level of coverage for the best price. I am truly grateful to hear that you would recommend us to your friends and family, our team would be deighted to take their calls. We look forward to assisting you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I worked primarily with Alda to cancel the Citizens policy on the house I sold and bind coverage on the house I purchased. Although she apparently had too much work to answer my calls the same day, when we did talk by phone, she was very helpful, friendly and obviously knowledgeable.”

Helpful Report

(Oldsmar) - Posted 2 years ago

Hi Joyce, Thank you for purchasing your insurance with SimplyIOA. I apologise that you had some difficulty in reaching our agents. This should no longer be the case. However I am delighted that Alda was helpful in assisting you. She is a wonderful agent. We would be delighted if we could assist you with your future insurance needs. I look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“The customer service is very attentive and very responsive to help customers out.”

Helpful Report

(Oldsmar) - Posted 2 years ago

Hi Lauraine, Thank you for sharing your experience of shopping insurance with SimplyIOA. We are so proud that you chose to shop your insurance with us. At SimplyIOA our team of specialist qualified insurance agents are committed to securing customers with the highest level of coverage for the best price. We would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I would prefer to talk to an agent. They should call when a policy is coming up for renewal to discuss options.”

Helpful Report

(Oldsmar Renewal) - Posted 2 years ago

Hi Frank, Thank you for shopping your insurance with SimplyIOA. We have a wonderful team of agents who are passionate about what they do and devoted to delivering exceptional service to every customer. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I switched to you guys for new homeowners insurance back in May 2021 at the end of 2021 I needed a home equity loan. The bank needed to put my insurance on their loan Yall called me and said There is issues that need to be addressed with my 4point that was done close to one year ago and you held up and delayed me from getting my loan! any issues that could’ve been solved it should’ve been when the 4point inspection was done,”

Helpful Report

(SimplyIOA Renewal) - Posted 2 years ago

“Alex was very polite and understanding. He knew my needs and wishes. Very good. Thank you.”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Margaret, Thank you for sharing your experience of SimplyIOA. We are committed to providing exceptional service to our customers in any circumstance. There is no task too big for Alex, he is patient and experienced in insurance. We very much value your custom and we would be delighted if we could help you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“My insurance agent made it very easy.”

Helpful Report

(Keys) - Posted 2 years ago

Hi Fernando, Thank you for sharing your experience! Our agents are insurance experts who are committed to delivering a simple and informative experience. I am delighted to hear that you benefited from their expertise. We value your custom and we would be delighted if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Danielle with Simply IOA was able to write a new policy the same day that my old policy expired so there was no lapse in coverage. She followed up very often to ensure the correct paperwork was submitted to the Insurance Company in time. My wife and I are very satisfied with Danielle's assistance. Thank you so much.”

Helpful Report

Posted 2 years ago

Hi Julio, Thank you for sharing your experience of SimplyIOA. We are committed to providing efficient and exceptional service to our customers in any circumstance. I am delighted that Danielle was thorough in assisting you, ensuring that there was no lapse in your coverage. At SimplyIOA we understand the importance of insurance, protecting what matters most to you. We very much value your custom and we would be delighted if we could help you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Fine. Pleasant”

Helpful Report

(Keys Renewal) - Posted 2 years ago

Hello David, Thank you for purchasing your insurance with SimplyIOA and taking the time to leave a review. I am delighted to hear you had a positive experience with our team of insurance experts. At SimplyIOA we are committed to securing customers with the highest level of coverage for the best price and we would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“No order received yet!”

Helpful Report

(Keys Renewal) - Posted 2 years ago

“George worked very hard to provide estimates on different scenarios. He never had an attitude or changed his composure. Thank you George”

Helpful Report

(SimplyIOA) - Posted 2 years ago

Hi Bobbie, Thank you for purchasing your insurance with SimplyIOA. Our expert insurance agents are committed to securing every customer with the highest level of coverage to best suit their individual needs. George is an expert in his field and is truly passionate about his role in customer service. He is professional and friendly with everyone he meets. We are very lucky to have him on our team. I have passed on your kind review and he has asked me to send his gratitude. It was a pleasure to meet you! We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

SimplyIOA is rated 4.6 based on 1,230 reviews