Simply LED Reviews

Name: Simply LED
Address: Unit 2, Marrtree Business Park, Bowling Back Lane, West Yorkshire, Bradford
Rating: 4.82

4.8 Rating 842 Reviews

97 %

of reviewers recommend Simply LED

4.8

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Simply LED:

Our mission is a simple one: to make it easy for you to find high quality, low cost LED light bulbs.

Buying light bulbs can be a complicated business at the best of times, but it need not be. Our team has over fifty years of experience in the lighting industry, so who better to help you find what you’re looking for? If you have any questions about LED lighting, we can answer them.

We’ve always believed that high quality doesn’t have to mean high prices, so we are passionate about offering good, reliable LED light bulbs that don’t cost the earth.

We source all of our lighting ranges from reputable factories, and every product has to be up to our strict standards to go on sale on our site. If we don’t like it, we won’t sell it.

Our customer service team are a friendly bunch, so please get in touch if you need any help. You can contact us by emailing info@simplyled.co.uk or via telephone on 01494 720450. Lines are open Monday-Friday, from 8:30am to 4:45pm.

Alternatively, you may find what you’re looking for in our library of buying guides and practical advice. If you want to cut through all that lighting jargon or decipher some acronyms, check out our glossary of lighting terms.

We do all we can to make sure you’re happy with your order, but if there are any problems, please contact us to let us know. We offer a 28-day returns policy, more details of which can be found on our returns information page.

Founded in 2010, SimplyLED is a UK VAT registered company operating from Bradford, West Yorkshire.
SimplyLED is part of the Lightbulbs Direct group of companies.

Visit Website

Phone:

1494 720 450

Email:

info@simplyled.co.uk

Location:

Unit 2, Marrtree Business Park,
Bowling Back Lane,
West Yorkshire
Bradford
BD4 8QE

Write Your review

Tell us how Simply LED made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything looked great until I had to return two bulbs that, whilst the description showed their size, are so unusually enormous that a clearer warning to check sizing before ordering would have saved both me and them time and money.”

Helpful Report

Posted 2 months ago

“Can’t really review this year because I bought them too late for this Christmas. The last ones we had didn’t last for long being out in the Pembrokeshire weather and after a short period failed section by section until the whole string had died. I’m hoping that these new ones will be more resilient but only time will tell.”

Helpful Report

Posted 3 months ago

“I purchased some replacement cooker hood light bulbs that wouldn’t work, although they fit perfectly. I emailed SimplyLed to ask for advice and they sent a link with the advice to check all of the specifications of the bulb, which I had clearly already done. I thought they would want to check the make/model of the hood and provide advice based on this. However, there was no advice about what I could do next. I would say though, they were very prompt in their response and I would definitely try them again.”

Helpful Report

Posted 1 year ago

“Due to industrial action (I assume) not yet received. Still with Royal Mail. Ask me again later (More action on 30th I think). Not your fault.”

Helpful Report

Posted 2 years ago

“I have used simplyLED a number of times over the years and have always found the quality of their products to be good, even regarding rf interference. I have always considered the guys to know what they were doing. Unfortunately the last purchase I made which was twelve GU10 Osram bulbs designated cool white turned out not to be cool white.”

Helpful Report

Posted 4 years ago

“Every time I order the product I had last time is not listed and I have to switch brands and start working out whether the new product will work. This time the low voltafge sytem would not drive the LEd bulbs ordered. Nothing on the website to indicate this”

Helpful Report

Posted 4 years ago

“Bulbs OK, only had them short time. Delivery poor, promised next day delivery but took six days.”

Helpful Report

Posted 4 years ago

“Cant fault the service, but the actual product (Crompton harlequin coloured LED lamps) was not as good as was expected. These lamps are stated to be INTERNALLY lacquered but the coloured coating is in fact external and has already to perish or flake of, after only a couple of weeks external use. ) )”

Helpful Report

Posted 5 years ago

“The lights are excellent but on delivery they only delivered half the stock and still awaiting the rest wasn't contacted by the company about this just the delivery driver”

Helpful Report

Posted 8 years ago

“In a fast changing market I have found LED lights very acceptable and little difference on changing from standard bulbs. Prices are slowly dropping. I have had a few issues with bulbs not lasting more than a few weeks and then it is very difficult to claim the guarantee as (1) I can't remember when a bought specific bulbs and (2) finding guarantees for light bulbs a bit OCD. I have also had a very low delivery on one occasion (out of about 10) when the bulbs took more than a month to arrive. They are not quick with delivery and orders can take 3 weeks plus to arrive. I have swapped all the light bulbs in the house and my electricity bill has dropped.”

Helpful Report

Posted 10 years ago

“When you get through to them customer services are great but they are very slow to reply to the web form. In my case I returned some goods for a refund and didn't receive any email acknowledgement of receipt of the goods or the refund being processed. A second order was delayed due to stock shortage but no email was sent and I had to chase it up a week later. Also I received confusing emails telling me I'd got goods in my basket which I hadn't checked out. This wasn't true - on logging in I found the basket was empty. The website and products are great. I am seriously impressed by the latest generation of instantly-on bright LED lamps and I have no doubt that a few hundred quid spent here will save me thousands in the long run.”

Helpful Report

Posted 10 years ago

“Order acknowledgement went to spam. Need to check structure,wording etc I have had no problems with other one off suppliers. Address label must conform to postal standards if delivery is to be completed in the shortest time. Post Code must be on a separate line.”

Helpful Report

Posted 10 years ago

“I recently purchased my third 5m Cool White LED Strip Light set from SimplyLED and spent over a day removing the three fluorescent tube lights from under the kitchen cupboards, and changing the wiring to accommodate the LED strip light which was divided into two 2.5m lengths. After thoroughly cleaning the underside surface, when the time came to stick the light strip under the cupboards, I discovered after starting to peel-off the backing paper from the double sided adhesive, there was no adhesive for the first 200mm from the cable connector. To complete the installation I had to use some double-sided adhesive carpet tape to make the first 200mm section stick to the cleaned surface. The rest of the first section and the whole of the second section adhered to the cupboards as designed. Also were I to repeat this operation, I would advise against using Cool White LEDs as the colour is too harsh for a kitchen environment.”

Helpful Report

Posted 10 years ago

“Correct address on package, but delivered to (partly) same no. property in another development, the occupier of which eventually tracked me down, but of course it was late.”

Helpful Report

Posted 10 years ago

Simply LED is rated 4.8 based on 842 reviews