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Simucube Reviews

4.9 Rating 153 Reviews
A
Happiness Grade
Visit Website

Phone:

+358465666490

Email:

gareth.hunter@simucube.com

Location:

Visiokatu 3,\nTampere

A

Customer Service - Good

100.00%
Industry Average
Simucube's customer service is beyond exceptional. I had a mixup with my package that resulted in one of the items being stolen. I notified Simucube customer service and in less than 24h I had a replacement item shipped out to me no questions asked. They were friendly, kind, professional, and responsive and really helped me out. I cannot thank them enough for what they did to replace the item!
posted 1 week ago - Stephen Bornhoft
Amazing product with amazing service. When my new gear arrived the wheel was damaged. After some fast emails within a couple of hours searching a solution, a new wheel got delivered within 36 hours. All costs got covered by Simucube. Absolutely amazing customer support. This should be the reference for any company. Thanks again to everyone for helping me to build my setup! Worth every €€.
posted 1 week ago - Jelle Bloes
Der Service war super, Lieferung war am nächsten Tag da. Einfach Top 👍🏻
posted 3 weeks ago - Hendrik Hüser
Amazing service, great product. Just needed a place to view my shipping details so I could get an ETA BEFORE it arrived.
posted 4 weeks ago - Shady Ahmad
Hello! I come from Fanatec. I am happy with my choice to switch to Simucube, both for the product, service and support!
posted 2 months ago - Andris Martuzans
Ist ein tolles Produkt und der Service war echt Spitze macht weiter so !
posted 2 months ago - Thomas Pütz
However, after my experience with their customer service team, Nea and Tuomo took great care of me.
posted 2 months ago - Manny
Simucube c’est quelques chose 🤩. Il faut vraiment utiliser leurs produits pour comprendre. C’est une expérience incroyable. Qualité +++ . On en a pour son argent ! D’autre part et pas des moindres, Simucube a un service après vente fulgurant, une équipe sympathique pour répondre à nos question et tout ça rapidement! 🫶
posted 3 months ago - Anonymous
Amazing customer service, quick and go the extra step to get you the information needed.
posted 3 months ago - Matt Lavallee
good service
posted 3 months ago - Anonymous