SIONYX Reviews

Name: SIONYX
Address: 100 Cummings Center, Suite 303B, Beverly, Massachusetts
Rating: 4.49

4.5 Rating 283 Reviews

86 %

of reviewers recommend SIONYX

Visit Website

Phone:

866-827-8237

Email:

cbowman@sionyx.com

Location:

100 Cummings Center,
Suite 303B,
Beverly
Massachusetts
01915

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SIONYX 5 star review on 28th August 2024

Marlin Istre

G W SELF

SIONYX 5 star review on 13th December 2023

Kent Folsom

Anonymous

Anonymous // 01/01/2019

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“I called so many time to help on my LR light I order and my camra but no one ever call me back on help me on my product. Finally I give up ..!”

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Posted 3 years ago

“Extremely SLOW shipping. I ordered the illumination kit Tuesday, kit didn’t ship until The following Monday night. I received this review request before product was actually shipped.”

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Posted 3 years ago

“Quite simply Bill Bobrowski went above and beyond to help me out. No questions, no explanations necessary, he just acted to fix my problem. Many Thanks!”

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Posted 3 years ago

“I have one of the Aurora (green trim) and am enjoying it immensely. This purchase is an Aurora Pro that I intend to give to my brother for Christmas. He has a boat, and I’m quite sure this will ease his mind if he finds himself coming back into the harbor after dark.”

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Posted 3 years ago

“Great service, quick respone to questions”

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Posted 3 years ago

“Simple and easy to navigate web site. Can not wait to see and try out night vision.”

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Posted 3 years ago

“I ordered an Aurora Pro (with the free Illuminator) on Sunday, 3 October during the Flash Sale in October of 2021. It was shipped via FedEx on Wednesday, 6 October. I have not received it yet, but I am very impressed with the order processing speed. FedEx has a delivery date of 12 October. I look forward to receiving it and seeing what the Pro can do. As this is my first decent night vision device - digital or otherwise, I am pretty excited.”

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Posted 3 years ago

“I use your camera constantly and as an important part of my private investigator business. Customer Service wanted me to return my camera in spite of it just needing a .25 plastic part. I was a little scared and disappointed that I had to send the camera back when I could’ve easily fixed it myself with the correct part. I just didn’t want to be without the camera for an extended time. I sent the camera 2 day UPS and insured it for $800. Sionyx replaced my camera, and threw in two batteries, and a charger cord. They sent it back and it was in my hands within five days (two of which were Saturday and Sunday) from when I dropped it off at UPS. All in all the experience was great and worked out fine. I do wish Sionyx would keep some simple parts on hand, but this worked out great. I use this camera constantly and it’s a great camera and clients love my video work product. In fact I’m going to be adding a Sinoyx Pro to my stable of cameras and I have no concern that Sionyx will support their cameras and customers. In my business, time truly is money, and I’m very pleased that Sionyx understands this and works hard to met customer requirements. I’m looking forward to my new Sionyx Pro in the near future. A special thank you to Bill (head of customer service) for taking the effort and extra time to support my needs. Tim Schmidt”

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Posted 3 years ago

“Lisa reached out to check in and was such a pleasure to work with. Thank you again!”

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Posted 3 years ago

“I placed my order for the Aurora Black... mistakenly. I fumbled around and ask Bill in support if he could change my order and upgrade to the Aurora, which was what I initially wanted, my mistake when I ordered BTW. He handled my request right away seamlessly without hesitation. Awesome CS... Cant wait for my device! DC”

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Posted 3 years ago

“Great company and products”

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Posted 3 years ago

“Great! I am very HAPPY with my purchase.”

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Posted 3 years ago

“SIONYX makes a very cool night vision monocular. I liked my first one so much that i immediately bought a 2nd one. And the customer service is super-fast. I mean, really really fast. I got an email response within a few minutes and my package was ready to delivery by 3 am. Awesome!”

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Posted 3 years ago

“Great service during ordering process.”

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Posted 3 years ago

“Sionyx is an amazing tool, camera and video camera. The people working there are also just as amazing. I highly recommend this product and company.”

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Posted 3 years ago

“Had an issue with initial order and they guided me in the order process and very helpful.”

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Posted 3 years ago

“Worst team ever I order my item three time all three time my sales was canceled. Finely my item arrived & is not all they advertised I work with US Border patrol & I use different Binocular / scope & work perfectly. Not SiOnyx..”

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Posted 3 years ago

“Great product and amazing customer service.”

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Posted 3 years ago

“Had a issue with my device. Contract support and Bill helped me troubleshoot the device. After we went through all the steps ,it was determined to send it in for a replacement. Great support team and a AWSOME COMPANY. THANK YOU SIONYX and your support team.”

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Posted 3 years ago

“Somewhat hinky web site, but Bill in CS has been very helpful and responsive to all email queries.”

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Posted 3 years ago

SIONYX is rated 4.5 based on 283 reviews