SIONYX Reviews

Name: SIONYX
Address: 100 Cummings Center, Suite 303B, Beverly, Massachusetts
Rating: 4.49

4.5 Rating 283 Reviews

86 %

of reviewers recommend SIONYX

Visit Website

Phone:

866-827-8237

Email:

cbowman@sionyx.com

Location:

100 Cummings Center,
Suite 303B,
Beverly
Massachusetts
01915

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SIONYX 5 star review on 28th August 2024

Marlin Istre

G W SELF

SIONYX 5 star review on 13th December 2023

Kent Folsom

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is amazing. My order was placed twice by mistake and after sending an email regarding the situation it was corrected within just a few minutes. I have never seen customer service work as quick as they did.”

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Posted 3 years ago

“Great product great service”

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Posted 3 years ago

“Very impressed with SiOnyx do far, can't wait for it to get dark”

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Posted 3 years ago

“Very nice item although a little weak wifi but excellent night color , and very nice staff helpful and usual replier.”

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Posted 3 years ago

“Is this a PVS-14? No. Is this an excellent option for its intended use? Absolutely. Filming in low light can be problematic, at best. Until now. This is a cost effective low light camera that has durable internals that allow for hard use. I'm really glad I took the chance and bought it. Thanks to TJ, Jack Callahan and Rich for convincing me to try it out.”

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Posted 3 years ago

“This device has changed our sailing experience. We often leave before first light and those two or three hours are our most stressful. Not any more. Thank you. We can literally see in the dark. Awesome. Larry”

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Posted 3 years ago

“My sionyx sport needed repair. They were so kind as to send me a replacement. Best service ever.”

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Posted 3 years ago

“I have always enjoyed their exceptional customer service and very responsive customer service representatives. I would highly recommend their products for anyone looking to get into night vision activities.”

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Posted 3 years ago

“I'm very pleased and impressed with my Aurora pro. Excellent product and great customer service.”

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Posted 3 years ago

“I had some questions and went online to your company about them. You sent me an e-mail telling me that someone from your company would be in contact with me shortly. No one ever contacted me. I went ahead and purchased one of your Pro's and am happy with the product. If your persistence with follow-up was as good as your persistence in getting a review, you would have gotten 5 stars!”

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Posted 3 years ago

“After ordering and receiving the Sionyx kit...Found some issues. I charged all the batteries that were part of the kit. The Night camera worked really great! This kit came with a Flashlight (I Love Flashlights!) BUT this flashlight never turned on. I checked the battery but it never turned on. I wrote a previous review that stated it did not work. Later, I got an email from Tech Support (Jason - Thanks) telling me that this Flashlight is an IR light! You can NOT see IR BUT the camera can see it! I tried again in the dark after sun went down...IT WORKS! This is FUN in the DARK! Thank You Jason, Michael”

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Posted 3 years ago

“I am impressed with my Sionyx Aurora Pro Explorer. It truly can see further into the darkness spectrum, and does perform best in the darkest conditions. I highly recommend the Sionyx Pro, you won't be disappointed. From the case to the camera itself; this is great camera equipment. This is my second Aurora camera. I got my first one (the green one) through their Kickstarter campaign, so I've been a long time Sionyx customer. They're great products!”

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Posted 3 years ago

“Bought the Aurora Black. It is all that! I also bought the IR illuminator kit. It turned out to be defective. I emailed customer service and have a replacement on the way less than 24hrs after contacting them. Excellent customer service which, in my opinion is as important as the product. Thanks SiOnyx.”

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Posted 3 years ago

“The aurora black is a nice piece of kit. Pairing it with an ir light will definitely enhance your experience though. I’ve tested this unit out to approximately 250 yds with an ir light attached and it’s outstanding. Without an ir light it functions pretty nicely as long as there’s ambient light around. Buttons are tactile and audible which is very nice and everything is in reach. I recommend this product for anyone that enjoys the outdoors whether camping, boating or hunting. It’s really nice to see a product being able to record, still shot etc in one nice affordable package.”

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Posted 3 years ago

“It took five days to process the order after I immediately paid unimpressive”

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Posted 3 years ago

“I emailed SiOnyx with questions about my new camera and how it would work with an IR flashlight. I got Bill Bobrowski. He was very helpful and went above and beyond for me. SiOnyx has great service and I am very impressed with your products. Thanks very much.”

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Posted 3 years ago

“I got sionyx Aurora black and it performs well. I hear people on the internet say it lags too bad but that is not my experience. I mainly got it for seeing in the dark and I'm not disappointed.”

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Posted 3 years ago

“I recently purchased an Aurora Black and I must say that the camera works perfectly. SiOnyx has a fantastic product on its hands, especially for the price. As far as I know, there are not many products out there that provide full-spectrum night vision for less than $1,000. I'm very pleased with my experience with this company.”

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Posted 3 years ago

“Ok, I don't like to leave bad reviews needlessly, but this is too much. I bought a Pro model several weeks ago to use as a night scope for pigs on some property I own. The first and most misleading statement is that this is "full color" night vision. Put simply it's not at all full color. It's slightly colorized. The thing that pushed me over the edge to finally buy it is that the needlessly expensive rail mount and illuminator were included for free as part of a March Madness sale. Here's the second problem. You have to fill out some rebate form which isn't something that is just there for you to fill out. You have to seek it out. This is clearly so you'll put it off and forget about it. Well I didn't forget. Then they tell you you'll get your stuff in ~6 weeks. I got the extras today, and the rail that they sell for FIFTY DOLLARS is the male side of a picatinny. You can't attach it to a standard rail on its own. It's 100% useless. What they have pictured on their site is the appropriate set up, but that's not what you'll receive, so now you'll have to buy some other adapter to actually be able to mount it to a rifle. I want to return this. I don't even want it anymore. There are cheaper better alternatives out there. PLEASE do not give this company your money. I also want to point out I'm not some grouchy old man that doesn't know how things work. I'm 30, and I have a pretty good grasp on reality. I promise you don't want this thing for 1000 dollars. Oh also, their app is riddled with connectivity issues. I have the newest iPhone, so I really doubt it's on the phone's side. I actually took pictures of how silly this set up is, but there's not an option to upload them here. Furthermore, their return policy is good for 14 days, which is about 4 weeks short of how long it actually took them to send me the second portion of my order. They also graciously stick you with a 15 percent restocking fee. You know because it costs more to put the pro model back on the shelf than it would the cheaper ones, and then they even allow you to pay the return shipping on a product you're not happy with, so I've basically tossed ~200 bucks now for literally nothing. I'm really really disappointed in this transaction and product top to bottom. Edit: I will give them credit where it is due. They did not hold me to the 15% restocking fee. They did however stick me with the return shipping since I was having "buyer's remorse" as he put it rather than the product being underwhelming. I still would never recommend this product to anyone, but I do appreciate the refund, and I do think they were as helpful as one could expect all things considered.”

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Posted 3 years ago

“Nothing but good.”

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Posted 3 years ago

SIONYX is rated 4.5 based on 283 reviews