Sitata Reviews

Name: Sitata
Address: 151 Charles St W, Suite #199, Kitchener, Ontario
Rating: 4.84

4.8 Rating 228 Reviews

98 %

of reviewers recommend Sitata

Company Reviews

Metrics

4.8

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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English

“I had a positive experience with this travel insurance throughout my trip. They covered all my needs, including medical emergencies and trip interruptions. The only minor hiccup was the slightly longer processing time for my claim, which is why I'm giving it four stars. Still, I would recommend it for its overall value and coverage.”

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Posted 1 year ago

“Got sick while abroad, and they covered my medical expenses like champs. Highly recommend!”

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Posted 1 year ago

“A must-have for family getaways!”

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Posted 1 year ago

“It covered all the standard mishaps and offered decent customer service, but it lacked that extra oomph I was hoping for. Maybe I had anticipated a more personalized touch and additional perks.”

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Posted 1 year ago

Hi Jonny, Thank you so much for your review of Sitata! It's great to hear that you had a good experience with our customer service team. We'd love to know what else we can do that would turn your 3 star into a 5 star. Thanks again for taking the time to share your thoughts!

Posted 1 year ago

“While my recent travels were relatively smooth, I can't say I was overly impressed. The safety check feature is good though.”

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Posted 1 year ago

Thank you for taking the time to share your experience with us, Joan. We appreciate your honest feedback. We apologize for the difficulties you had while using Sitata and we'd love to hear more regarding the areas we can improve on. Could you please tell us more about why you were not overly impressed? How do you think we can make things better? Thank you so much for helping us to improve.

Posted 1 year ago

“This insurance was functional, and it quite matched my adventurous spirit, which included unique benefits and tailored add-ons.”

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Posted 1 year ago

“This travel insurance was a total lifesaver when I had to cancel my trip due to a family emergency. They refunded my expenses promptly, no hassle at all. Super grateful!”

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Posted 1 year ago

“No complaints, great policy and good price.”

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Posted 1 year ago

Sitata is rated 4.8 based on 228 reviews