Sitata Reviews

Name: Sitata
Address: 151 Charles St W, Suite #199, Kitchener, Ontario
Rating: 4.84

4.8 Rating 228 Reviews

98 %

of reviewers recommend Sitata

Company Reviews

Metrics

4.8

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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English

“Great price, good coverage and I love the bonus services which make me feel even more protected. Thank you!”

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Posted 1 year ago

“Five-star service from start to finish. Thankful for their efficient assistance during a challenging situation abroad.”

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Posted 1 year ago

“Sitata's customer service is responsive and professional. They answered all my questions and provided me with peace of mind throughout my stay. Sitata is definitely a reliable choice for your travel insurance!”

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Posted 1 year ago

“They were prompt and efficient in processing my claims.”

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Posted 1 year ago

“I recently used Sitata for my trip to Asia, and I have to say their travel insurance is simply exceptional! Their website is intuitive, and they made the choice easy.”

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Posted 1 year ago

“Being a solo traveler, safety is always a top priority for me. This travel insurance truly exceeded my expectations! From the moment I contacted their customer support for a minor issue, their professionalism and responsiveness put me at ease. The coverage was comprehensive and the travel alerts made me feel safe. Thank you!!!”

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Posted 1 year ago

“Sitata's travel insurance legit saved my ass when I lost my phone on a wild night out. They covered the costs and helped me get a replacement real quick. So stoked they had my back!”

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Posted 1 year ago

“Sitata's travel insurance proved essential when my important business equipment was damaged during transit. They covered the repair costs, ensuring I could fulfill my professional obligations seamlessly.”

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Posted 1 year ago

“Sitata's travel insurance protected my nature retreat when unforeseen weather conditions disrupted my outdoor activities. They compensated me for missed experiences, allowing me to appreciate nature in alternative ways.”

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Posted 1 year ago

“Sitata's travel insurance was a lifeline when a sudden family emergency forced me to cancel my long-awaited trip. They reimbursed my non-refundable expenses, relieving the financial burden during a challenging time.”

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Posted 1 year ago

“Sitata's travel insurance was a game-changer for my travel adventures.”

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Posted 1 year ago

“Sitata's travel insurance allowed me to immerse myself in different cultures worry-free. From historical sites to local traditions, they had my back. Their website was easy to use, and their coverage options were perfect for cultural explorations.”

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Posted 1 year ago

“Travel+ Sitata= Epic Combo!”

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Posted 1 year ago

“As someone from a travel agency, we have a responsibility to ensure our clients have the best travel experience possible. That's why we always recommend this travel insurance to our customers. Its extensive coverage, including trip cancellation, medical emergencies, and even lost or delayed baggage, offers our clients peace of mind throughout their journey. The straightforward claims process and excellent customer service make it a preferred choice for us and our clients”

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Posted 1 year ago

“I believe that reliable travel insurance should account for all possible scenarios, and this omission left me feeling vulnerable during my travels. Therefore, I can only give it a star.”

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Posted 1 year ago

Thank you, Lewis, for your honest feedback of Sitata. We appreciate you taking the time to let us know about your experience. We apologize that Sitata dropped the ball in not offering the coverage you needed for your travels. We understand that reliable travel insurance should consider all possible scenarios, and we would love to know how we can do better in the future and make sure this doesn't happen to any other travelers. Can you please send us a quick note to support@sitata.com so we can look into this for you?

Posted 1 year ago

“The assistance we received during a minor accident was outstanding, ensuring everyone received the necessary medical attention without any hassle. Traveling t”

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Posted 1 year ago

“As a parent, ensuring my family's safety during trips is paramount. This travel insurance went above and beyond, covering not just medical emergencies but also offering assistance for unexpected cancellations and delays. It made our family vacation worry-free and allowed us to focus on creating unforgettable memories.”

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Posted 1 year ago

“I've been backpacking around the world on a tight budget, and this travel insurance has been a true lifesaver. The affordable premium didn't compromise the extensive coverage it provided, from stolen gear to emergency medical expenses.”

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Posted 1 year ago

“As a solo female traveler, safety is of utmost importance to me. This travel insurance understood my concerns and catered to my needs exceptionally well. It provided comprehensive coverage for personal belongings and the safety check-ins feature gave me a lot of confidence. I highly recommend it to fellow female travelers.”

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Posted 1 year ago

“Love it. They paid some of my flight and hotel expenses when I had to cancel, taking a load off my mind. They're the real MVPs! Thank you!”

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Posted 1 year ago

Sitata is rated 4.8 based on 228 reviews