Sitata Reviews

Name: Sitata
Address: 151 Charles St W, Suite #199, Kitchener, Ontario
Rating: 4.84

4.8 Rating 227 Reviews

98 %

of reviewers recommend Sitata

Company Reviews

Metrics

4.8

Based on 227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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English

“Sharing my location with family through Sitata's safety feature was a relief. They loved seeing my travel pics and knowing I was safe.”

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Posted 6 months ago

Thank you for your review! We’re happy to see you using that feature. If you have any suggestions on how to improve, please let us know!

Posted 6 months ago

“Normally skip travel insurance, but Sitata's telemedicine was a game-changer. Avoided a trip to the doctor when I got a bad sunburn in Thailand.”

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Posted 6 months ago

“Their alerts totally saved my trip when I received a flight cancellation alert and immediately booked another one. Something different it is. Liked it.”

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Posted 6 months ago

We hope to continue making your trips worry free :)

Posted 6 months ago

“I felt safe and in the know, thanks to their real-time health and safety alerts.”

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Posted 6 months ago

“Simple claims processing. This is what we have been asking for!”

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Posted 6 months ago

“Hassle-free support.”

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Posted 6 months ago

“I enjoyed my travels with their real-time safety alerts. Something different it is from other insurance.”

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Posted 6 months ago

“My Paris trip got so much easier with them! I recommend it to all.”

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Posted 6 months ago

“Reliable support”

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Posted 6 months ago

“Sitata is very easy to navigate, very good and reasonable pricing, good coverage will subscribe every time on my trip”

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Posted 6 months ago

Thank you for your kind words!

Posted 6 months ago

“I'm glad to have insured by them, they did take some time to reply, but I was satisfied with the resolution so it didnt bother me much.”

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Posted 6 months ago

“Very supportive customer team. Got immediate help during my trip to Balboa.”

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Posted 6 months ago

“Finally got a realiable Insurance company :)”

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Posted 6 months ago

We hope to continue making your trips worry free :)

Posted 6 months ago

“The reason why I am now always gonna choose Sitata is that they play no games when we file a claim. You don't need to chse them for updates, they themselves help you out and that is something which made me feel they genuinely keep customers first. Good job!”

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Posted 6 months ago

“Love how personalised their plans are!”

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Posted 6 months ago

“Helpful Cust. Support”

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Posted 6 months ago

Thank you for your review!

Posted 6 months ago

“My family trip felt safe with their coverage and services. Recommended!”

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Posted 7 months ago

“Flexible insurance plans”

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Posted 7 months ago

“Recommend it to all travellers. Had really good experience with their additional services.”

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Posted 7 months ago

“Loved it! The travel notification thing is so cool!”

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Posted 7 months ago

We hope to continue making your trips worry free :)

Posted 7 months ago

Sitata is rated 4.8 based on 227 reviews