Sitata Reviews

Name: Sitata
Address: 151 Charles St W, Suite #199, Kitchener, Ontario
Rating: 4.84

4.8 Rating 228 Reviews

98 %

of reviewers recommend Sitata

Company Reviews

Metrics

4.8

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Missing a connecting flight? Nightmare! But Sitata's flight tracking let me adjust my plans early. Crisis averted, thanks to them.”

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Posted 1 year ago

“I had my trip planned to France and purchased my insurance beforehand to avoid any problems. However, I'll have to make a few changes due to the upcoming storm CIARAN. Gladly, Sitata alerted me about it. Otherwise I didn't even know something like that could potentially disturb my itinerary. I'm glad Sitata alerted me even before my trip started so I could make changes to my travel dates and have no issues with the coverage! I just love their service!”

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Posted 1 year ago

“So I was traveling in Afghanistan and had an earthquake while I was there. By God's grace, nothing happened to me, but I really liked how I got a safety notification from Sitata asking me if I was okay and needed any help. Really impressive I must say.”

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Posted 1 year ago

“Jet-lagged and clueless, I hit up Sitata's 24-hour chat help. They got me to my place, turning my chaotic first night abroad into comfy vibes.”

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Posted 1 year ago

“So, I got hit with a sudden illness on my trip, but Sitata's telemedicine was my hero. I got expert medical advice from my hotel room, no stress, no crazy bills!”

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Posted 1 year ago

“You won't believe this, I never ever thought I'd receive such quick assistance when had doubts regarding the policy. Kudos to Sitata Travel Insurance for speedy help.”

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Posted 1 year ago

“Sitata's concierge service made exploring a new city a breeze. Trip = unforgettable and easier with their assistance. I never knew some applications assist you in times like strikes.”

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Posted 1 year ago

“Public transport messed up, but Sitata's alerts had some other routes lined up. Those real-time updates were my lifesaver, keeping me on the right path.”

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Posted 1 year ago

“Sitata's flight tracking clued me in on a delay before the airline spilled the beans. Quick fixes saved me from endless waiting.”

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Posted 1 year ago

“A natural disaster was eyeing my travel plans, but Sitata's disruption alerts gave me the heads-up. Their tips helped me change course at the right time.”

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Posted 1 year ago

“Late-night flight drama left me stuck, but Sitata's 24-hour chat crew found me a Plan B in hours. They really saved my bacon.”

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Posted 1 year ago

“Price was right. Upsell to subscription for servicrs I thought were included? Puzzling. Got prompt feedback about upgrades.”

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Posted 1 year ago

“Sitata's 24-hour chat was like having a travel buddy in my pocket. Quick answers kept me cool and connected all the way.”

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Posted 1 year ago

“I was in the middle of nowhere with no medical help, but Sitata's telemedicine was my lifeline. Their doctor's advice kept me sane until I got home.”

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Posted 1 year ago

“I haven't received any travel insurance documents nor can I log in. It just gives me a spinning dial. My credit card has been charged.”

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Posted 1 year ago

Hi Michelle, Thank you for letting us know. There does seem to be something odd about your purchase as your user account doesn't register in our system, but I can see your purchase history. I've notified our support team who will reach out to you momentarily. In the future, you can reach us any time to let us know about these types of issues through our chat support or by emailing support@sitata.com.

Posted 1 year ago

Hi Michelle, I'm glad to see our tech team was able to re-send your receipt email to you and that you rated our support as 5 stars in our chat system. Please feel free to adjust this review if your sentiment remains the same. Safe travels!

Posted 1 year ago

“Sitata's flight tracking was a lifesaver. Their real-time updates kept me in the know, even when my plans got all messed up.”

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Posted 1 year ago

“My connecting flight was a disaster thanks to the weather, and I was stranded. Sitata's customer service team got me back on my schedule. Thank you!!!”

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Posted 1 year ago

“Flight delays and connections are a headache, but Sitata's flight tracking made it a breeze. Felt like having my own flight buddy.”

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Posted 1 year ago

“My itinerary hit the skids with a canceled train. But Sitata's disruption alerts swooped in, told me what's up, and suggested a new ride. Total lifesavers.”

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Posted 1 year ago

“Got Allergies while traveling. Sitata's telemedicine hooked me up with a local allergist who totally got me. The trip was worry-free!”

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Posted 1 year ago

Sitata is rated 4.8 based on 228 reviews