Sitata Reviews

Name: Sitata
Address: 151 Charles St W, Suite #199, Kitchener, Ontario
Rating: 4.84

4.8 Rating 227 Reviews

98 %

of reviewers recommend Sitata

Company Reviews

Metrics

4.8

Based on 227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very helpful and responsive customer support”

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Posted 7 months ago

Thank you for your review!

Posted 7 months ago

“Customisation provided by them makes it so budget friendly. I recommend it to all my friends now.”

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Posted 7 months ago

“Didn't have to chase them to get claim, that the best part!”

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Posted 7 months ago

“Most suitable insurance I've found.”

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Posted 7 months ago

“I love their assistance! I sometimes make flexible changes to my plans and Sitata is just as flexible! Loveeee them!”

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Posted 7 months ago

Thank you for your review!

Posted 7 months ago

“I am so glad I tried Sitata as they don't make any promises. They also helped me claim for my medical when I got sick while travelling.”

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Posted 7 months ago

“Didn't have to chase them again and again and this is something I am grateful about!”

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Posted 7 months ago

“Responsive customer support. Good insurance”

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Posted 7 months ago

Thank you for your kind words!

Posted 7 months ago

“Good One. Must try.”

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Posted 8 months ago

Thank you for your review!

Posted 8 months ago

“I often book last-minute trips. Sitata's flexible travel insurance plans are perfect for me.”

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Posted 8 months ago

Thank you for your kind words, Donna!

Posted 8 months ago

“Tried loads of street food in Nepal, obviously got traveller's diarrhea :') Their telemedicine was a life saver else I have no clue how I would've survived that trip.”

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Posted 8 months ago

“My motorbike went kaput in Vietnam, their trip cancellation coverage helped me rebook flights and get back on track with minimal financial loss.”

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Posted 8 months ago

“Sitata's travel insurance for backpackers is a lifesaver. Must try.”

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Posted 8 months ago

Thank you for your review!

Posted 8 months ago

“Lost luggage on a business trip to Tokyo. Sitata reimbursed me quickly for all my replacement essentials”

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Posted 8 months ago

“I am very happy with SItata's site, although it has some glitches but it's awesome. Thank you.”

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Posted 8 months ago

Thank you for your kind words! It’s always a work in progress with many ways to improve. Feel free to chat or email our support team and let us know what to work on next!

Posted 8 months ago

“A freak fall caused a sprained ankle, their medical coverage kicked in smoothly, covering all the costs without a hassle.”

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Posted 8 months ago

“Really enhanced my travel experience.”

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Posted 8 months ago

Thank you for your kind words!

Posted 8 months ago

“The best insurance for every solo female traveler! Heard about it in a magazine so I tried it. They have this safety check-in feature where they randomly ask us if we are safe. Liked it. I don't wanna oversell but it didn't feel like I was alone.”

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Posted 9 months ago

Thank you for your kind words! Glad we could support you on your trip!

Posted 9 months ago

“really useful if sick while travelling”

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Posted 9 months ago

Thank you for your review!

Posted 9 months ago

“Honestly, I was doubtful at first. But they do keep up to what they say. I used their telemedicine service coz, diarrhea :') , and getting medications was quite hassle-free”

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Posted 9 months ago

We hope to continue making your trips worry free :)

Posted 9 months ago

Sitata is rated 4.8 based on 227 reviews