Sitata Reviews

Name: Sitata
Address: 151 Charles St W, Suite #199, Kitchener, Ontario
Rating: 4.84

4.8 Rating 227 Reviews

98 %

of reviewers recommend Sitata

Company Reviews

Metrics

4.8

Based on 227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Never seen an insurance company be this active and responsive! Really made it a stress free trip.”

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Posted 9 months ago

Thank you for your kind words! Hope to travel with you again soon!!!

Posted 9 months ago

“Their customer service is really helpful.”

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Posted 9 months ago

Thank you for your review! Happy we could help!

Posted 9 months ago

“As excited as I am for my trip, I am not a fan of watching the news. Sitata filled that gap for me. I had no clue about the strike at the airport in Germany :'). These guys notified me about the same and I changed my plan accordingly else I don't know what would i have done at the last moment. Really grateful to their service.”

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Posted 9 months ago

We hope to continue making your trips worry free :)

Posted 9 months ago

“Sitata helped me get my visa approved when the authorities wanted some specific coverage to be highlighted. Its great that I didnt have to follow up again and again or wait for days without a response. I'll recommend it to everybody!”

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Posted 9 months ago

“I commend their commitment to providing comprehensive and accurate information. This has been invaluable in helping me develop tour packages for my agency.”

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Posted 9 months ago

“Traveling solo as a woman, Sitata's safety features were a game-changer. The real-time alerts and personalized safety checks gave me extra confidence and support”

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Posted 9 months ago

“The claims process was surprisingly easy and efficient. No unnecessary paperwork or delays, just clear instructions and prompt reimbursement.”

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Posted 9 months ago

Thank you for your kind words!

Posted 9 months ago

Thank you for your kind words!

Posted 9 months ago

“Their coverage is transparent and easy to understand. No hidden fees or confusing clauses, just straightforward protection for peace of mind.”

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Posted 9 months ago

“Traveling solo as a woman, Sitata's safety features were a game-changer. The real-time alerts and personalized safety checks gave me extra confidence and support”

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Posted 9 months ago

We hope to continue making your trips worry free :)

Posted 9 months ago

“Their customer service is top-notch! When I had a question about my coverage, they responded quickly and explained everything clearly in a way I understood.”

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Posted 9 months ago

“Sitata saved my vacation! My flight back got cancelled due to weather, and they covered my rebooking and additional accommodation costs seamlessly. Huge stress relief!”

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Posted 9 months ago

We hope to continue making your trips worry free :)

Posted 9 months ago

“The deductible was a bit higher than what I'm used to, but the overall coverage made it worthwhile.”

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Posted 9 months ago

Dear Laura,Thank you so much for your outstanding 5-star rating of Sitata! We truly appreciate your support and are thrilled to hear that you had a positive experience with our service. We understand that the deductible was slightly higher than what you're accustomed to. However, we are delighted to know that the overall coverage provided by Sitata made it worthwhile for you. Once again, we sincerely appreciate your kind words and the time you took to share your feedback. We are always here to assist you with any travel concerns or questions you may have. Have a fantastic day and safe travels!

Posted 9 months ago

“I appreciated their clear communication throughout the process, from purchasing the policy to filing the claim.”

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Posted 9 months ago

Dear Robert,Thank you so much for your fantastic 5-star rating of Sitata! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our services.

Posted 9 months ago

“Insuance was easy to navigate and quote different plans. Plus, I could buy the policy instantly online.”

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Posted 9 months ago

Glad you found it easy to get your travel protection!

Posted 9 months ago

“Their optional add-ons were perfect for my backpacking trip. Felt covered even off the beaten path.”

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Posted 10 months ago

Dear Dorothy,Thank you so much for giving Sitata a 5-star rating! We truly appreciate your support and are thrilled to hear that Sitata was able to provide you with a positive experience.

Posted 10 months ago

“My luggage got lost, and Sitata processed my claim quickly and efficiently. Received the reimbursement within a week.”

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Posted 10 months ago

“I had to call their hotline due to a flight cancellation, and they were incredibly helpful and responsive.”

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Posted 10 months ago

“The policy wording was straightforward and easy to understand, unlike some other travel insurance I've seen.”

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Posted 10 months ago

“Its was very easy to get my insurance rate. And the price was nice. Next trip i will back to sitata again.”

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Posted 10 months ago

Thank you, Jorge, for your outstanding 5-star rating of Sitata! We greatly appreciate your feedback and are thrilled that you found it very easy to get your insurance rate. We look forward to welcoming you back to Sitata for your next trip!

Posted 10 months ago

“The most AWESOME Insurance I have ever bought! I did not expect their telemedicine service to be effective and getting sick was the last thing I had thought of while travelling. Thanks to this service that I easily was able to find the medicines that suited me. Saved my trip to Holland”

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Posted 10 months ago

Sitata is rated 4.8 based on 227 reviews