“Great service. Jo was a pleasure to deal with. Responded to my email (and voice messages) promptly. When scooter arrived and it was faulty wasn't any problem arranging replacement and keeping within tight deadline. She also very kindly upgraded us. Thank you very much. Would definitely recommend them.”
“I ordered my items at about 5.00pm on Friday then receive them at 2.00pm saturday The next day. at the time I could not get these wheels anywhere else in the UK. abec11 83mm £82.95 they also came with free bearings abec 9 they are selling the exact same item on Amazon without bearings at a cost of £129.90 plus delivery £9.90 which will take over 3 weeks to get here. You asked if I could give you feedback to improve the service I don't think I can help you with that one”
“Excellent next day service. I made a couple of mistakes (I'd selected the wrong size & hasn't selected next day delivery) on my order. After speaking to customer services those mistakes were rectified & my skates arrived the next day x”
“I can't say enough about the exceptional customer service provided by skates.co.uk. I was in a mild state of skate panic after receiving an unsuitable pair from elsewhere. Not only did this site have the elusive blue glitter size 4 Rookie Retro skates I'd been craving, they also went over and above to get them out to me. And called to reassure me too. Highly recommend both skates.co.uk and my FABULOUS new skates. Thanks!”
“Although in the whole my package was well wrapped and delivered quickly I'm quite disappointed with the so called bonus pack supposedly valued at £19.95 consisting of two strips of cheap stickers , two hex (Alan) keys, a piece of wax and deck grip tape smaller than the scooter deck. After paying £229.95 for the scooter which in essence appears to be of good quality and I'm happy with, I expected more from the bonus pack and in fact think it somehow cheapens the whole thing. I bought this scooter for my son for his 13th birthday on the 20th september. I believe that he will be very happy”
“Very happy with the fast delivery service, my daughter is over the moon with her new skates. Easy to use website and fast checkout. I will be a returning customers in the future. Many Thanks”
