“Not impressed with my first purchase. I ordered 3 scooter parts for my son's custom scooter build. The forks arrived damaged and with a part missing. The grip tape arrived all screwed up and damaged due to poor packing. Tried at least 10 times to call Skates, nobody picked up. Sent emails left a voicemail and after a couple of days I got a call back and the issue was resolved. The lady I spoke to in fairness was apologetic and very helpful but the overall experience was below expectations.”
“Website very easy to navigate... Customer service very helpful with delivery queries I had... Very prompt response.. Items are Xmas pressies but am sure kids will be delighted with them... Overall a good online shopping experience... S Murphy, Dublin Dec 2015”
“At a time when I know the postal service is chaos and being faced with online ordering for a scooter I was thrilled that this was so easy and not an issue in sight! Fast delivery. Ace communication. Just a shame you don't sell handbags too!”
“The items that I ordered for Christmas didn't turn up, I was told they would be resent then that 2 were now out of stock, I requested replacements and then was informed these were out of stock. I had to cancel whole order for a full refund.
Not happy at all as these were for my son for Christmas.”
“Great product quickly delivered. The card, stickers and voucher were a nice touch. Unfortunately the voucher had already expired! (March 2015). Please check as this May have been a typo!”
“Have bought these skates as a Christmas present for my seven year old son, so haven't tried them yet. they look good, nicely packaged and arrived in good time.”
