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Skate Society Reviews

4.7 Rating 985 Reviews
93 %
of reviewers recommend Skate Society
4.7
Based on 985 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

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Skate Society 5 star review on 22nd April 2024
Sierra C
Skate Society 5 star review on 16th March 2024
Angela J
Skate Society 5 star review on 7th September 2023
Vu V
Skate Society 5 star review on 2nd August 2023
Renata J
Skate Society 5 star review on 20th May 2023
Doug R
Skate Society 5 star review on 20th May 2023
Doug R
Skate Society 5 star review on 17th May 2023
Anonymous
111
Anonymous
Anonymous  // 01/01/2019
I was disappointed with my experience when making a purchase at this store. I explained that I’m new to skating and don’t have any knowledge on roller skates.. i was given half information and therefore made a purchase that didn’t particularly suit my needs. I felt like I had to repeat the same question multiple times to try and squeeze an answer out of them, which I still didn’t get a proper response. I asked for a refund on my purchase 10 minutes after paying for it and they had unreasonably refused. They had also gossiped and laughed about another customer that had just left the store, which I found appalling. I walked out of the store miserable, feeling “dumb” and like I’d wasted my money. I will not be shopping here again.
Helpful Report
Posted 4 years ago
Great fast service. The staff were knowledgeable and friendly. I'm from interstate and they blow Brisbane stores out of the park.
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Posted 4 years ago
Great products and fast service, I had my socks 4 days after ordering.
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Posted 4 years ago
The advice I received was so helpful - I’m a grandma & know nothing about skateboarding - but the advice helped me choose the “best present ever” for my granddaughter- thanks to the team
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Posted 4 years ago
Good helpful and friendly staff.
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Posted 4 years ago
Horrible customer service. Was given a faulty product and they refused to refund.
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Posted 4 years ago
I loved my roller skate. Fast shipping and responses during the pandemic. thank you skateschool.
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Posted 4 years ago
Fantastic experience. Uber easy! Arrived in a week during COVID!! Well impressed. Thank you.
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Posted 4 years ago
You guys rock as always!!
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Posted 4 years ago
Great product and excellent service!
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Posted 4 years ago
Worst company to deal with, my skates arrived for my daughter they were scratched, and had marks all over them. They also delivered me a pair that weren’t meant for me. I sent both pairs back with a promise of getting new ones sent out, they didn’t send them out for another 2 days which missed my little ones birthday. I asked for a full refund and they told me that I could or wiped the skates down and that I was luck because they paid for new skates to be shipped to me! Never ever buying from them again!
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Posted 4 years ago
Thank you for the Candy. My daughter loved it.
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Posted 4 years ago
Friendly helpful and knowledgeable staff who actually skate so they know their product.
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Posted 4 years ago
Very quick and fast process between ordering online and receiving my order and what I order is exactly what I was sent. So there were no issues what so ever!
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Posted 4 years ago
Got an online skate for my friend. She loved the colour and feel. Fantastic customer relation as well.
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Posted 4 years ago
Always helpful and friendly service. The team fitted my Discoblox to my skates for me at no extra charge. Very happy as always!
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Posted 4 years ago
Excellent service good knowledge of skates
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Posted 4 years ago
Is a perfect fit. Adjustability the best for long use.
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Posted 4 years ago
It has been a month since my order, and whilst I know that postage is slower with covid, my protective gear has not been received yet. I wasn't sent with my skates, it was sent after 2 emails and a phone message asking for them to be cancelled and be refunded.
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Posted 4 years ago
Great product & service, highly recommended
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Posted 4 years ago
Skate Society is rated 4.7 based on 985 reviews