Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

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“This will be my third order from skincity. I think the Website, service and delivery are excellent and would definitely recommend them.”

Helpful Report

Posted 4 years ago

“Fantastic range of products that I would have never found out about on alternative beauty and skincare websites. Lovely lay out of the site, easy to navigate and checking out way so simple. Delivery was prompt even during this crazy climate we find ourselves in. Will definitely be repurchasing from here.”

Helpful Report

Posted 4 years ago

“Very happy about my order!”

Helpful Report

Posted 4 years ago

“Excellent quick service from Skincity and my parcel arrived beautifully packaged. Would highly recommend :-)”

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Posted 4 years ago

“Amazing cream I got, and lovely packed with some gifts inside, lovely and useful)))”

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Posted 4 years ago

“Excellent - used for first time as SkinCity supplied the product I was after. Had an issue with my payment processing (my end) and was answered extremely quickly and personally via email. Highly recommend thank you.”

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Posted 4 years ago

“Loved the product & delivery was really fast!”

Helpful Report

Posted 4 years ago

“Received a product and the texture had been compromised during transit. I queried this with customer services and sent a picture. They sent me a new item out immediately and it arrived by the next day. That kind of service is the difference between a customer, and a returning customer.”

Helpful Report

Posted 4 years ago

“Efficient service”

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Posted 4 years ago

“Excellent!!!”

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Posted 4 years ago

“I was super impressed with the entire ordering process with Skin City. Their website is super user friendly with a wide range of products. Initially I made an error with my order but as soon as I emailed to change, a Skin City representative replied to say it was no problem and they would ensure I received the correct product. I received order to Ireland within 3 days and the delivery box is gorgeous. I love my free gift. Will definitely order again with SkinCity.”

Helpful Report

Posted 4 years ago

“Excellent service, and beautiful touch delivering a free gift and tote bag!”

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Posted 4 years ago

“Efficient service Good value”

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Posted 4 years ago

“Products were brilliant! I had an issue with a damaged product and the customer service was perfect, a replacement was sent immediately and handled professionally. The tote bag, pouch and sample included in the order was a lovely touch. Will definitely be ordering again.”

Helpful Report

Posted 4 years ago

“Great product range, super quick delivery and really thoughtful and generous gift. Thank you!”

Helpful Report

Posted 4 years ago

“Such a fab experience! Superquick delivery, the products were carefully packaged and there even was a very cute and practical gift with my order. I will definitely be ordering some more products from Skincity.”

Helpful Report

Posted 4 years ago

“Very good service and my Murad resurgence neck cream arrived quickly. Thank you😊”

Helpful Report

Posted 4 years ago

“I love the packaging and my little gift. Although the product I purchased was not right for me I was able to speak out my concerns and got help”

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Posted 4 years ago

“Fast delivery. Lovely packaging. Products were smaller than expected; perhaps scale / dimensions would be beneficial on website. However the products are fantastic and really lovely to use.”

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Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

Skincity is rated 4.9 based on 9,655 reviews