Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my order went through well and was delivered and kept in touch with my delivery”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“The best beauty shop”

Helpful Report

Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

“Prompt service but oh my goodness what a lot of tat arrived with the parcel. In this day and age sending synthetic bags and silly dolls that are going to end up in landfill is UNFORGIVABLE. You should be looking for ways to cut down the plastic and unnecessary packaging and looking after this planet. Instead of filling it with garbage. I won’t be ordering from you again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to to review our products. Every order is important to us and we want you to feel truly special when you receive your Skincity parcel, so we always take extra care to wrap your products beautifully and thoughtfully. Gone is the excessive packaging and hard-to-recycle padding. Instead, orders sent with our signature wrapping experience will receive our recyclable Skincity tote bag to protect and cushion your products in transit. Every signature wrapping order also includes a make-up bag, a free sample, a copy of Skin Health Magazine (where possible) and one of our Kokeshis. However, we have now introduced Basic Wrapping which includes minimal packaging a sample but no bags, kokeshi or magazine, you can select this on check out. Someone from our customer care team will be in touch shortly. With love, Skincity.

Posted 5 years ago

“Fantastic service. Fast delivery. Great prices. Really impressed with Skincity will definitely be a returning customer and highly recommend to others”

Helpful Report

Posted 5 years ago

We are really pleased that you enjoy shopping with us. Thank you for recommending our offers and our store. We hope that you enjoy your products and look forward to welcoming you back soon.

Posted 5 years ago

“Fast delivery”

Helpful Report

Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“Great service and great products”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“I’ve ordered By Wishtrend - Vitamin 21.5% and the SkinCity team has sent me lovely Kokeshi! I just loved the type of customer care and the fast delivery. Thank you!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“Very good prompt service”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“great product and fast service”

Helpful Report

Posted 5 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 5 years ago

“What a fabulous co. Great prices and few little surprises in parcel! Will definitely be using them again! The best! 🤩”

Helpful Report

Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

“service excellent, packaging beautifully wrapped, interesting magazines and useful tote bag, and most of all, the Kokeshi Doll. What a nice thought. I am very impressed.”

Helpful Report

Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

“Excellent service , well packaged”

Helpful Report

Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“Such thoughtful packaging and quick delivery. It was a great surprise to find a carefully packaged gift and magazine. Very good service and highly recommendable products, as well as very reliable brands.”

Helpful Report

Posted 5 years ago

We are really pleased that you enjoy shopping with us. Thank you for recommending our offers and our store. We hope that you enjoy your products and look forward to welcoming you back soon.

Posted 5 years ago

“Couldn’t have asked for better service from Skin City. It was the first time I had ordered from this company and I was amazed with how fast I received it and it was packaged so lovely with a few freebies in”

Helpful Report

Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

“Good efficient service and those little extras make a difference”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Love the quick delivery and the super cute packaging!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“The sample and the little present were a nice touch. Will buy again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“I like the range of products you offer and prices, I was able to find everything I need. Thank you!”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Great service and products, thank you Skincity!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 5 years ago

“I love the products and delivery is super fast also love the little extras they put in the box will definitely be buying off you again.”

Helpful Report

Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

Skincity is rated 4.9 based on 9,655 reviews