Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this brand SO much!! No fuss, easy to select the product(s), pay and delivery is always quick and well communicated. I love the little Kokeshi's too! Such a lovely detail to add value to customers. I've told all of my friends about my purchases and Skin City as I love to support great businesses that really understand the customer journey. Thanks so much! Debbie Bullen”

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Posted 4 years ago

“prompt delivery. As this is a gift, I have not opened the packaging but trust it is all ok”

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Posted 4 years ago

“Wonderful service! I will definitely be shopping with them again”

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Posted 4 years ago

“Great product”

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Posted 4 years ago

“Very efficient l have ordered products frequently over the phone and on line ,prompt delivery.”

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Posted 4 years ago

“Such a fantastic brand. The packaging is simply divine, the little gifts, the bag for life...and that's before you get started on the product. Next day delivery too. My favourite online skin care company. A breath of fresh air.”

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Posted 4 years ago

“Wonderful company, fast despatch.”

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Posted 4 years ago

“I was sent the wrong product. However person on the other end of the phone was very friendly and helpful. I won't have to pay for returns, although it is a faff to have to take them to a pick-up point. Was given an utterly pointless free gift of a little plastic person which went straight in the bin. The neoprene bag provided is useful however. The free samples were appreciated”

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Posted 4 years ago

Hello, Thank you for taking the time to review our site. We apologise you received the incorrect product, we are happy that we have now been resolved for you. It’s important to everyone at Skin city, that our customers have a pleasant experience. One of our customer advisors will be in contact with you shortly. We hope to welcome you back again soon. Kind regards, Skin city.

Posted 4 years ago

“Every order with Skincity is always great, managed to get some stocking fillers”

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Posted 4 years ago

“Skincity is so great, love the packaging and products!”

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Posted 4 years ago

“Fast service kept me up to date with my orders an delivery”

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Posted 4 years ago

“Brilliant. Good product's, easy website,speedy delivery.”

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Posted 4 years ago

“Fantastic response— personal service that was very timely 👍”

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Posted 4 years ago

“I have been using calmwise cleanser for many year have always been pleased with the product and the superb service received from skincity.”

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Posted 4 years ago

“Good product, good prices, fast delivery, great thank you.”

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Posted 4 years ago

“I have bought as a gift so can’t comment on the product but the person has used it for a while it came very quickly”

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Posted 4 years ago

“Very prompt service, good selection of products, fast delivery”

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Posted 4 years ago

“Amazing product and packaging!”

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Posted 4 years ago

“Initially I thought too many fields to fill in !!!”

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Posted 4 years ago

“Collagen drink is amazing, I have been using skin axe for 3 months. Defo the best collagen drink!”

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Posted 4 years ago

Skincity is rated 4.9 based on 9,655 reviews