Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just wanted a tube of heliocream. I didn't want a bag or a dolly. I would rather have had a tiny tube of 50 lip salve for my handbag. Please spend the money on something useful.”

Helpful Report

Posted 5 years ago

Hi Vivien, Thank you for leaving a review, I will pass on all your comments to our management team. I member of our customer care team will be in touch shortly. With Love, Skincity.

Posted 5 years ago

“Just one transaction so far, but swift delivery, with some goodies too. I couldn't ask for anything more. I'd definitely buy from them again.”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Unexpected little gifts a very nice gesture”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“Just missed out on discount”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. We hope to welcome you back soon.

Posted 5 years ago

“Good value products.”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“I recently received an order from you and I was absolutely delighted with the product and the way it was presented It came so quickly and I cannot recommend your products enough Thank you .”

Helpful Report

Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“Very easy ordering!”

Helpful Report

Posted 5 years ago

We are really pleased that you enjoy shopping with us. Thank you for recommending our offers and our store. We hope that you enjoy your products and look forward to welcoming you back soon.

Posted 5 years ago

“I am all about medical grade skin care, so I'm happy skincity offers it.”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Great customer service and beautifully packaged order arrived in good time. I will definitely use Skincity again. Thank you.”

Helpful Report

Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

“Great communication and including surprise freebies made me want to buy with them again”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Very speedy, good value, lovely wee gifts. Though sending a wee character in a union flag dress to N.I. is risky :P”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“Great company to buy from. Love the new packaging also to be able to ask questions on line about product advice. Can't recommend enough.”

Helpful Report

Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“Very efficient in handling order, also appreciate the free post to Ireland now available”

Helpful Report

Posted 5 years ago

We are really pleased that you enjoy shopping with us. Thank you for recommending our offers and our store. We hope that you enjoy your products and look forward to welcoming you back soon.

Posted 5 years ago

“Excellent fast delivery lovely little freebies”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Fast efficient service. Great range of products and arrived beautifully packaged with 2 samples.”

Helpful Report

Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

“I’ve bn shopping at skin city formerly effortless skin for many years I find the service excellent free uk delivery and competitively priced. I love the free samples given each time and the skin care brochure is always a god read.”

Helpful Report

Posted 5 years ago

It’s important to everyone at Skincity that our customers have a pleasant and fuss free shopping experience, thank you for taking the time to review our site. We hope that you enjoy your products and look forward to welcoming you back to the site soon.

Posted 5 years ago

“Rapid reply and delivery.Lovely packaging and two samples of face cream. Which is thoughtful and a good marketing technique. Thank you”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Great communication and tracking worked well. Lovey company to deal with”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“Prompt delivery, which is free of charge”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“Ordered Neostrata skincare. Fantastic packaging, such a lovely touch, free samples, little bag and free product. What a lovely suprise! Just started using products so can’t comment on any results etc. But would definitely order from them again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 5 years ago

Skincity is rated 4.9 based on 9,655 reviews