Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quick service and well presented products.”

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Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“The packaging was gorgeous and the little gifts included was such a nice touch! Quick delivery, would highly recommend!”

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Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

“Super experience- excellent choice of products, generous offers. Highly recommended .”

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Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“I first started with skincity about a month ago and was delighted with the quality of the products and the speedy delivery ... but also I was amazed by the care and thoughtfulness of the packaging and gift ... 10/10 !!!”

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Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“Print delivery, carefully packed. Very straightforward when ordering. No problems,would highly recommend.”

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Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“A lovely surprise when I received my parcel that I almost ordered from amazon for the same price. I thought I’d give this company a try. Fantastic service, next day delivery, beautifully packaged and a free gift. I will definitely be ordering again. Thank you”

Helpful Report

Posted 5 years ago

It’s important to everyone at Skincity that our customers have a pleasant and fuss free shopping experience, thank you for taking the time to review our site. We hope that you enjoy your products and look forward to welcoming you back to the site soon.

Posted 5 years ago

“Unfortunately they informed me they were out of stock and had to refund me. which in fairness was quick.”

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Posted 5 years ago

Thank you for completing our online review. We hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Great knowledge and information!! Beautiful packaging and I’m excited to get using it !”

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Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Loved the speed of the delivery, the products and also the little extra bits (sample, bags and little kokeshi doll)!! Will definitely order again :)”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“Delivery on time and nicely packaged, products look authentic. They deliver a little doll with your order which was a bit of a waste for me as it was just given away but I'm sure some people would like it!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“Good packaging and arrived on time. Miss the free samples though”

Helpful Report

Posted 5 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 5 years ago

“Good produkts,”

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Posted 5 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 5 years ago

“Delivery was quick and i was very pleasently surprised by the little freebies thst cane with my order”

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Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“They have a very good product range and I am more than happy with the products I have ordered. The items I have ordered have been packed nicely and delivered promptly. I order quite a lot of skin products online and this company is one of the best I have used. Would highly recommend them.”

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Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

“Good communication Fast delivery”

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Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“Really fast delivery and the wrapping was exquisite!! Was a real pleasure to receive.. lots of goodies and the Koshi doll was the icing on the cake!! Very very impressed and I will use this company again!! Product pretty awesome too!! Thankyou!!”

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Posted 5 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 5 years ago

“First time using since the re-branding. I'm happy not to receive the doll thing or the bags. I would be much happier to continue to receive samples of products to try as you used to do.”

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Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Absolutely fantastic service. Also very good discount for a first order. Items arrived within 2-3 days which included a weekend. Nicely and carefully packed.”

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Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“I love this product !!! arrived super quick and wrapped beautifully. Thank you so much for the free sample/gift a really nice surprise. I will definitely use and recommend again.”

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Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“I have already ordered quite a few products from Skincity and am absolutely delighted with them all. I am very impressed with the Customer Service at Skincity as they are so extremely helpful and have a tremendous knowledge of skincare products. I am a great fan of this company and shall continue to order al my skincare items from Skincity.”

Helpful Report

Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

Skincity is rated 4.9 based on 9,655 reviews