Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 5 years ago

“Brilliant product and service and included free on my first order were various extras so thoughtful thank you”

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Posted 5 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 5 years ago

“Quick delivery in recycle-friendly packaging. Loved my free gifts, thank you. Made me smile.”

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Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

“Core service was good, but churlish though it may sound, as someone who cares about the environment, I was dismayed by the excessive packaging, and by the unwanted and unadvertised free gifts of a bag and a doll ornament. The doll ornament is not useful, I don’t want or need it and as it is branded with Skincity I cannot even give it away as a gift. What a waste of resources. By all means include a gift of a sample of another product. That can be used and may even lead to further purchases, but the other useless and environmentally irresponsible items would put me ordering from this company again.”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. Good news, we will be introducing a basic packaging option on our website by the end of the year to give customers a choice of which packaging the would like. Someone from our customer care team will be in touch! With love, Skincity.

Posted 5 years ago

Thank you for taking the time to review our services and products. Good news, we will be introducing a basic packaging option on our website by the end of the year to give customers a choice of which packaging the would like. Someone from our customer care team will be in touch! With love, Skincity.

Posted 5 years ago

“Well packaged. Excellent service. Will use again.”

Helpful Report

Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“Quick delivery, well packaged and a good choice of products”

Helpful Report

Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“Great service and packaging”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 5 years ago

“Love your skincare products and excellent customer support.”

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Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 5 years ago

“Fantastic customer service and communication, lovely products and packaging. Highly recommended as over exceeded my expectations when purchasing and felt really valued as a customer.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

We are really pleased that you enjoy shopping with us. Thank you for recommending our offers and our store. We hope that you enjoy your products and look forward to welcoming you back soon.

Posted 5 years ago

“Goods arrived very quickly and were beautifully packaged. I also appreciated the free gifts! Will definitely purchase again in the future.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

“My product arrived very quickly, nicely packaged and with a sweet surprise. I have not used it yet but the service was very good.”

Helpful Report

Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“Came with cute gifts”

Helpful Report

Posted 5 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Excellent!! Very happy with the extra touches:)”

Helpful Report

Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

“Excellent service, super fast delivery, samples and little gift bags were a nice touch, will order from skin city again”

Helpful Report

Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“Great products, great company, fast delivery and all the free little touches are amazing! Thank you Skincity!!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“Great prices and quick delivery. Received a beautiful gift and samples too. Highly recommended.”

Helpful Report

Posted 5 years ago

We are really pleased that you enjoy shopping with us. Thank you for recommending our offers and our store. We hope that you enjoy your products and look forward to welcoming you back soon.

Posted 5 years ago

“First order - excellent service and presentation & packaging was beautiful & I received a gorgeous little free gift & a couple of excellent samples. I will definitely be using this site again 😀”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Very pleased with speedy delivery and bonus gift bag thank you”

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Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

“Good prices, swift service, well packed items - thank you.”

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Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“When my products arrived one of my items wouldn't work and I couldn't get the cream out of the dispenser. I contacted customer services and Laura was extremely helpful and provided advice on how to get my moisteruizer back working again”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

Skincity is rated 4.9 based on 9,655 reviews