Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beyond amazing service and I loved the packaging. My only wish is that you stocked more brands and found an alternative to plastic bubble wrap.”

Helpful Report

Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. Orders sent with our signature wrapping experience will receive our recyclable Skincity tote bag to protect and cushion your products in transit. The only time we would use a plastic bubble bag is if the product was glass or make up. We hope to welcome you back to the site again soon.

Posted 5 years ago

“Great experience. Highly recommended”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 5 years ago

“Amazing. Quick service and the freebies were great. So thoughtful and went the extra mile”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“Excellent service I will keep coming back to skin city always!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 5 years ago

“I was very pleased with the response I received from Skincity and products.”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“I have places 2 orders now with Skincity, excellent service, products beautifully wrapped. I will definitely order again Thank you”

Helpful Report

Posted 5 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 5 years ago

“The products arrived very quickly and little gift was cute too.”

Helpful Report

Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

“Reliable and fast delivery.”

Helpful Report

Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“I love Skincity! I have used this company for quite a while now and have had many different types of products. However, they have now started with their own products and these are tremendously good. From the start I have noticed a difference in my skin and as I am now getting much older, I never thought I would see such an improvement so quickly. I now use Skincity products and highly recommend them to anyone. It is sometimes difficult deciding what sort of products to use as there are so many on the market, but believe me, these new Skincity products are superb. They cater for all different types of skin and the Customer Service staff are fantastic. If you need any help with any of these items they will always give you any advice you require. And, they are friendly and very helpful too. I shall use Skincity always.”

Helpful Report

Posted 5 years ago

It’s important to everyone at Skincity that our customers have a pleasant and fuss free shopping experience, thank you for taking the time to review our site and our new SKINCITY skincare range. We hope that you enjoy your products and look forward to welcoming you back to the site soon.

Posted 5 years ago

“I loved the personal touches that came with my order. I didn’t expect it at all! The kokeshi is so cute!!”

Helpful Report

Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“Excellent quick service.”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Great service, fast shipping, lovely free gifts.”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Very good prompt service!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“great range of products and fast delivery!!”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Excellent, super quick delivery. Delighted with purchase.”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Good service. Delivery received on time as stated”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Very good customer service.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“Very fast delivery. Order came wrapped and boxed in recyclable packaging. Nice touch with the free sample and the little doll that I’m going to pass on to daughter. Product was competitively priced. All in all, very good and would definitely shop with skincity again in the future.”

Helpful Report

Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

“I can honestly say I never heard of this company till I googled what I was looking for, firstly they was the cheapest, secondly they was fast with my delivery I was very impressed and to top it off they sent me a free sample of there own skincare line which I loved and will be buying the full size. Skin city I think you are great. 5 Star!!!!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“Love the product. Same price as the high street, but beautifully packed and delivered. It also had a nice little gift in the package. Loved it. Thanks!”

Helpful Report

Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

Skincity is rated 4.9 based on 9,655 reviews