Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website great customer service !!”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Everything was perfect! Except the Price, which increased from April/May 2019 to September 2019 quite a lot.”

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Posted 5 years ago

Thank you for taking the time to review our site. Due to a supplier price increase we have had to increase our prices of Exuviance products. We hope to welcome you back again soon.

Posted 5 years ago

“Quick, free delivery with a choice of packaging.”

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Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

“Very quick delivery, well packaged. No hassle at all.”

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Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“Quick and efficient service.”

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Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon. We hope that we can earn that extra star!

Posted 5 years ago

“It’s an expensive product. The tube is tiny! It’s ok!”

Helpful Report

Posted 5 years ago

Dear Julie, Thank you for taking the time to write a review. A member of our customer care team will be in contact with you shortly Many Thanks, Skincity

Posted 5 years ago

“Timely delivery, great packaging!”

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Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Excellent service and a wonderful range of products”

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Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

“Loved it - love the packaging and the products (so far) are great”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Brilliant fast service. Great prices!”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Skincity offer great customer service. Beautiful packaging and plenty Of samples”

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Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Excellent service. From me placing my order, my delivery was with me within 24 hours and that was with free p&p too! Love the freebie, a nice touch and totally unexpected. Impressed!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“Excellent service an beautifully presented”

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Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“It would be useful if somehow the package could be tracked.”

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Posted 5 years ago

Dear Edina, Thank you for taking the time to review our site. I can confirm European orders over £150 are sent with a signature. I can confirm your comments have been passed on to our operations team for their review. We hope to welcome you back again soon. Many Thanks, Skincity

Posted 5 years ago

“Awesome service.”

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Posted 5 years ago

Hello, Thank you for taking the time to review our site. We hope to welcome you back again soon. Many Thanks, Skincity

Posted 5 years ago

“Excellent service. Product as described. Delivery as stated. Would definitely recommend and will use Skincity again.”

Helpful Report

Posted 5 years ago

Hello, It’s important to everyone at Skincity that our customers have a pleasant and fuss free shopping experience, thank you for taking the time to review our site. We hope that you enjoy using your products and look forward to welcoming you back to the site soon. Many Thanks, Skincity

Posted 5 years ago

“Skincity has nailed its customer service...love them!”

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Posted 5 years ago

Hi Lisa, We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon. Many Thanks, Skincity

Posted 5 years ago

“Excellent delivery service and products are fab!”

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Posted 5 years ago

Hi Danielle, Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon. Many Thanks, Skincity

Posted 5 years ago

“Great product.”

Helpful Report

Posted 5 years ago

Hello, Thank you for taking the time to review our site. We hope to welcome you back again soon. Many Thanks, Skincity

Posted 5 years ago

“Great service quick delivery and a wide range of products to choose from.”

Helpful Report

Posted 5 years ago

Hi Tryntje, It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon. Many Thanks, Skincity

Posted 5 years ago

Skincity is rated 4.9 based on 9,655 reviews