Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick shipping, also very responsive on any email requests”

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Posted 4 years ago

“I love the site and the quick delivery. The gifts are so cute. Thank you !!x”

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Posted 4 years ago

“Very efficient service and very quick delt”

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Posted 4 years ago

“I love the packaging and the little doll. Delivery times are great and have my fave products!”

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Posted 4 years ago

“Excellent service, as usual”

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Posted 4 years ago

“Good customer service, cancelled my orders twice recently, the staff Aimee fixed them immediately.We all using websites increasingly these days, but some are not responding as well as this one. Highly recommend this website&i just placed more orders.”

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Posted 4 years ago

“Amazingly fast! Ordered on Thursday morning with standard delivery and it was here Friday and packaged beautifully, such care taken in the presentation! I’m thoroughly impressed and will definitely order again.”

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Posted 4 years ago

“Brilliant, easy and next day free delivery. Would highly recommend and will use again.”

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Posted 4 years ago

“Very quick delivery and lovely product.”

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Posted 4 years ago

“So glad i found this site they are absolutely fabulous good prices and the delivery is so fast will defo use again thanx skincity.”

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Posted 4 years ago

“Great site, great service, fab product choice.”

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Posted 4 years ago

“Amazing service, fast delivery and beautiful packaging - will order again”

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Posted 4 years ago

“I have been trying to arrange a consultation re my skin with a dermatologist however with Covid in lockdown or not, it has been almost impossible. I don’t know Skincity but have been in contact with them twice now. On the first occasion to assess their services. They could not have been more helpful and afforded me a great deal of time over the telephone. My intention was at that time to book an appointment but then lockdown. Unable to find a suitable product option through the minefield of products, I telephoned Skincity again expecting them to be exhausted by me but no, again they could not be more helpful. At this point, I had paid nothing. I was not a client. They suggested a serum which, they were confident would clear my skin...and it is. They also enclosed an evening try me product which, I will try, moving forward. I’ve had acne and other skin issues my whole adult life. I’m 56. Often in pain and upset and left feeling dull and exhausted. Do I dare to think Skincity May offer me a new lease of life! Interestingly, A dermatologist recently offered me a 20 minute appointment for £250. It’s not the money. I was more concerned how they would suitable assess me in 20 minutes. Thank you Skincity.”

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Posted 4 years ago

“I am very impressed with the prices. It was easy to make a purchase and delivery was speedy. Thank you.”

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Posted 4 years ago

“I emailed and called this company to advise the I accidentally ordered the wrong item and wanted to replace, but there was no answer to any pf my attempts for contact. Very poor customer service!!’”

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Posted 4 years ago

Hello, We really appreciate you taking the time to review us. One of our customer advisors, will contact you shortly. we hope to welcome you back soon. Kind regards Skincity.

Posted 4 years ago

“My first order, very good service will be ordering again”

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Posted 4 years ago

“This is one of the best companies I have ever used. Products in stock, which were out of stock everywhere else. With great offers , SUPER SPEEDY DELIVERY (Next day for free!), and the product was beautifully packaged!”

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Posted 4 years ago

“Great prices, super fast delivery and amazing packaging, with lovely free gifts. The customer has been really thiught about, will definitely be buying from you guys again!”

Skincity 5 star review on 18th November 2020

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Posted 4 years ago

“prompt delivery, beautifully packaged with a lovely little welcoming gift inside”

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Posted 4 years ago

“Great service, loads to choose from, quick delivery and great packaging.”

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Posted 4 years ago

Skincity is rated 4.9 based on 9,655 reviews