Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Literally the cutest website ever got so many little surprises and extras in my order, and the packaging is just WOW!!”

Helpful Report

Posted 5 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 5 years ago

“Such a great experience shopping with Skincity! Not only did my parcel arrive quickly but I was also gifted with several samples and other cosmetic gifts which was a pleasant surprise”

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Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

“Fair prices, speedy delivery, beautifully packaged”

Helpful Report

Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“Lovely packaging and a nice little gift with it. Fast delivery.”

Helpful Report

Posted 5 years ago

We are really pleased that you enjoy shopping with us. Thank you for recommending our offers and our store. We hope that you enjoy your products and look forward to welcoming you back soon.

Posted 5 years ago

“Excellent service, ordered and delivered within 2 days.”

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Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Delivery very fast plus little free gifts. Thankyou”

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Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“My first order with Skincity as I've only found the website while looking for UK stockist of Osmosis products - great website, also shipping was quite fast considering I'm in the Czech Republic, and packed beautifully with samples suitable for my skintype which I absolutely love. Will order again (in fact, I already did) and would totally recommed. Thank you! Lucia”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“Good range of product and I was able to purchase what I was looking for. The whole process of shopping with Skincity was a pleasurable experience with an excellent delivery service. Fully recommend this site.”

Helpful Report

Posted 5 years ago

It’s important to everyone at Skincity that our customers have a pleasant and fuss free shopping experience, thank you for taking the time to review our site. We hope that you enjoy your products and look forward to welcoming you back to the site soon.

Posted 5 years ago

“Usually order directly from the manufacturer but Skin City had an offer on so gave them a try. Product arrived in good time and was well presented with some additional goodies. Unfortunately one of the products I received was incorrect but was easily and efficiently resolved with an immediate replacement sent out and the return made easy. Will definitely use again.”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

“The delivery was fast and the products are amazing. And they gave me a free gift - very happy.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 5 years ago

“Laura from customer care was excellent in providing advice - much appreciated.”

Helpful Report

Posted 5 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 5 years ago

“Osmosis, most amazing product for my 13yr old daughter. ONLY product to clear acne. Amazing service, packaging & little extra touches included. Best service I've ever got online. Will definitely be repurchasing from Skincity. co. uk. ⭐⭐⭐⭐⭐”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“Quick delivery, lovely free makeup bag and tote bag, a really pleasant experience ordering from Skincity and will order again!”

Helpful Report

Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“Excellent delivery and notifications on dispatch and expected delivery time. Lovely greeting inside from Skin City, presentation lovely. Gave a good discount which made them the most competitive. I shall be shopping with Skin City again.”

Helpful Report

Posted 5 years ago

We are really pleased that you enjoy shopping with us. Thank you for recommending our offers and our store. We hope that you enjoy your products and look forward to welcoming you back soon.

Posted 5 years ago

“Omgosh what a cute company i got my products really quickly which was perfect and i got such cute welcome to the company gifts sooo sweet i love them! I couldn’t believe the attention to detail it was so sweet and such a nice! Thank you soo much will defo be ordering from here again xx”

Helpful Report

Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

“Excellent range of products and fantastic delivery. Great customer care too. 100% recommendation!”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Fast efficient service and cheaper than any other”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“It has a lot of brands other websites don't carry which is great!”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Excellent service! Thanks for the lovely gifts. I wasn't expecting so much! Absolutely love my KoKeshi and will treasure forever”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

Skincity is rated 4.9 based on 9,655 reviews