Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cream was recommended by a friend I search the internet and Skincity came up. Most professional service fab product and the little gifts were lovely. Thank you.”

Helpful Report

Posted 5 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 5 years ago

“Super fast delivery. This company does what it says on the tin! Highly recommended. I will be returning A++++++”

Helpful Report

Posted 5 years ago

We are really pleased that you enjoy shopping with us. Thank you for recommending our offers and our store. We hope that you enjoy your products and look forward to welcoming you back soon.

Posted 5 years ago

“I've ordered twice from SkinCity. Both times I used a credit card that isn't from the UK (I'm not from there). I just had to confirm to them my original billing address and they processed my orders. Really impressed with them!”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Fast delivery, the products arrived in a good condition.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“Excellent service - Fast delivery - Beautifully wrapped! thank you for the little kokeshi”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 5 years ago

“The service is very good, excellent prices and fast despatch, but I had trouble ordering on the website with my last order, which was frustrating.”

Helpful Report

Posted 5 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 5 years ago

“Very efficient, order came beautifully packaged and I’ve looked around and definitely got the best price on the products I ordered. Will be ordering from here again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“Pretty awesome website and my go to for skincare. I’d perhaps consider a grading system for medical grade skincare and standard skincare ad well as more Korean and Japanese brands. I find i have to go through a lot of products to identify medical grade”

Helpful Report

Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. I will pass your comments onto the team hear at Skincity. We hope to welcome you back to the site again soon.

Posted 5 years ago

“This is my second purchase from Skincity. I am really happy with the wide range of products that they offer, the service, including delivery time, customer support, packaging and the quality of the products. I love you guys, please don’t change. Ps: the only things is that this time I opted for eco packaging and the courier left it outside in the rain and the box was all wet when i got home. Good the products were sealed.”

Helpful Report

Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we will pass your comments on to the courier. We hope to welcome you back to our site soon.

Posted 5 years ago

“Quick delivery, good customer service. Yet to try the new products but they have wide range of skin care products.”

Helpful Report

Posted 5 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 5 years ago

“Excellent service!”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 5 years ago

“Great product, Bought many times and samples every time to try something new. Easy to order, good price, free delivery.”

Helpful Report

Posted 5 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 5 years ago

“Excellent products. Competitive prices. Fast delivery! I’ve had absolutely no reason to contact customer services!”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Great service! Very fast delivery! I wish some other retailers can take this company as and example of very good service!!!! Carry on the good job and merry Christmas”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon. Have a lovely Christmas! 🎅

Posted 5 years ago

“Super quick delivery. Beautifully packaged”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 5 years ago

“Great products and service. Very fast delivery”

Helpful Report

Posted 5 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 5 years ago

“Great service, no problems”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 5 years ago

“I have been using skin city for a few years now. I am delighted by the service I get and the next day delivery”

Helpful Report

Posted 5 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 5 years ago

“Really quick and beautifully packaged. Free tote bag is lovely.”

Helpful Report

Posted 5 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 5 years ago

“Fast and efficient, with great pricing”

Helpful Report

Posted 5 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 5 years ago

Skincity is rated 4.9 based on 9,655 reviews